NovelVox InfiBot vs. Smith.ai Live Website Chat
NovelVox InfiBot vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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InfiBot | N/A | InfiBot helps to deliver automated, accurate, and human-like experiences. It is an AI-powered conversation enhancement solution that brings automation and self-service capabilities within the contact center. It leverages AI and ML to predict customers’ intents to have a contextual conversation and allows contact centers can gather, analyze and act on the customer’s preferences. Chatbots and Voice bots by InfiBot help businesses better understand and handle customer requests.… | N/A | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
NovelVox InfiBot | Smith.ai Live Website Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
NovelVox InfiBot | Smith.ai Live Website Chat | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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NovelVox InfiBot | Smith.ai Live Website Chat | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NovelVox InfiBot | Smith.ai Live Website Chat | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (15 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | - (0 ratings) | 9.0 (14 ratings) |
NovelVox InfiBot | Smith.ai Live Website Chat | |
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Likelihood to Recommend | NovelVox No answers on this topic | Smith.ai |
Pros | NovelVox No answers on this topic | Smith.ai |
Cons | NovelVox No answers on this topic | Smith.ai |
Usability | NovelVox No answers on this topic | Smith.ai |
Support Rating | NovelVox No answers on this topic | Smith.ai |
Alternatives Considered | NovelVox No answers on this topic | Smith.ai |
Return on Investment | NovelVox No answers on this topic | Smith.ai |
ScreenShots | InfiBot Screenshots | Smith.ai Live Website Chat Screenshots |