Proofpoint Email Protection vs. Twilio SendGrid

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Proofpoint Email Protection
Score 8.7 out of 10
N/A
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage. With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats…N/A
Twilio SendGrid
Score 7.4 out of 10
N/A
Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…
$15
per month
Pricing
Proofpoint Email ProtectionTwilio SendGrid
Editions & Modules
No answers on this topic
Basic
$15
per month
Advanced
$60
per month
Free
Free
Offerings
Pricing Offerings
Proofpoint Email ProtectionTwilio SendGrid
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Proofpoint Email ProtectionTwilio SendGrid
Top Pros
Top Cons
Features
Proofpoint Email ProtectionTwilio SendGrid
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Proofpoint Email Protection
9.2
78 Ratings
9% above category average
Twilio SendGrid
-
Ratings
Anti-malware10.076 Ratings00 Ratings
Customizability10.075 Ratings00 Ratings
Data Loss Protection8.748 Ratings00 Ratings
Threat Detection9.075 Ratings00 Ratings
Sandboxing9.257 Ratings00 Ratings
End-to-End Encryption9.358 Ratings00 Ratings
Management Tools8.074 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Proofpoint Email Protection
-
Ratings
Twilio SendGrid
7.7
46 Ratings
5% below category average
WYSIWYG email editor00 Ratings7.733 Ratings
Dynamic content00 Ratings7.836 Ratings
Ability to test dynamic content00 Ratings8.034 Ratings
Landing pages00 Ratings7.422 Ratings
A/B testing00 Ratings8.526 Ratings
Mobile optimization00 Ratings9.034 Ratings
Email deliverability reporting00 Ratings7.446 Ratings
List management00 Ratings5.840 Ratings
Triggered drip sequences00 Ratings7.520 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Proofpoint Email Protection
-
Ratings
Twilio SendGrid
8.0
46 Ratings
3% above category average
Dashboards00 Ratings8.544 Ratings
Standard reports00 Ratings8.544 Ratings
Custom reports00 Ratings7.128 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Proofpoint Email Protection
-
Ratings
Twilio SendGrid
9.1
8 Ratings
8% above category average
URL Validation00 Ratings9.38 Ratings
Link Tracking00 Ratings9.08 Ratings
Image Validation00 Ratings9.07 Ratings
Inbox Display00 Ratings9.38 Ratings
Email Accessibility Tools00 Ratings9.08 Ratings
Spelling and Grammar Check00 Ratings8.66 Ratings
Spam Testing00 Ratings9.38 Ratings
Email Previews00 Ratings9.08 Ratings
Best Alternatives
Proofpoint Email ProtectionTwilio SendGrid
Small Businesses
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User Ratings
Proofpoint Email ProtectionTwilio SendGrid
Likelihood to Recommend
8.8
(95 ratings)
5.4
(57 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
8.3
(2 ratings)
1.0
(4 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
8.3
(5 ratings)
3.0
(9 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Proofpoint Email ProtectionTwilio SendGrid
Likelihood to Recommend
Proofpoint
Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
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Twilio
I think Sendgrid is a great tool for sending out emails of all types. I've primarily used it for transactional emails as we've had other solutions for marketing emails, but I'm sure it would do just a good job - there is a "Marketing" section within the app you can use. Sendgrid integrates really easily with the development frameworks I've used, such as Laravel and Lumen; I've also integrated it with Moodle with ease.
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Pros
Proofpoint
  • Spam - catches these emails before hitting the inbox.
  • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
  • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
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Twilio
  • Managing email lists / audiences is easy with features like groups and segments.
  • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
  • Provides clear / easy-to-read analytics of email campaigns.
  • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
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Cons
Proofpoint
  • Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
  • Proofpoint can always continue to strive to keep its product a leader in the industry.
  • Proofpoint's support site could be overhauled to provide a more logical flow.
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Twilio
  • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
  • Helping with warming up our dedicated IP for the best-sending score.
  • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
  • Transactional email sequences would be a huge plus.
  • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
  • Better reporting and split reporting between transactional and marketing emails.
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Usability
Proofpoint
Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.
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Twilio
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
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Reliability and Availability
Proofpoint
There were no appliance errors or unplanned outages during five years of operation.
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Twilio
No answers on this topic
Performance
Proofpoint
Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
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Twilio
No answers on this topic
Support Rating
Proofpoint
We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
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Twilio
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
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Alternatives Considered
Proofpoint
We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
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Twilio
If given a choice between the two, I would pick Mandrill over SendGrid. Mandrill is slightly more expensive but the data & reports that you receive from it make the service worth it. Mandrill lets you export reports over a period of time, view the actual content of emails that you've dispatched and the customer support is way better. If you can bear the slightly higher cost, Mandrill would be a better choice.
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Scalability
Proofpoint
You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
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Twilio
No answers on this topic
Return on Investment
Proofpoint
  • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
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Twilio
  • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
  • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
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