Overview
What is Blackbaud NetCommunity?
The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks.Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users:Connect…
Blackbaud NetCommunity helped us raise more funds!
basic but useful
1) it hosts our donation forms
2) we create event registration forms (only ticketed events)
3) we send out e-blasts from …
Solid
Blackbaud NetCommunity: Better Results in Fundraising
NetCommunity - Integration is Key
Perspective from a Newbie!
Blackbaud NetCommunity is not the most user-friendly, however integrates with Blackbaud products
Completely Satisfied
My co-worker, NetCommunity
My Blackbaud NetCommunity Review
- Creating eblasts to send to organizations and constituents
- Creating donation and registration pages for constituents
NetCommunity for the Non-Developer
NetCommunity is great for getting your organization noticed
NetCommunity - Good online presence for us.
Blackbaud NetCommunity, a necessity for Raiser's Edge
Awards
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Reviewer Pros & Cons
Pricing
What is Blackbaud NetCommunity?
The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks. Blackbaud NetCommunity provides tools to engage alumni and supporters,…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Blackbaud NetCommunity?
Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users:
- Connect in person and create memorable alumni engagement events with online alumni management system tools to help foster a personal connection between alumni and a school
- Share the right message to the right constituent with personalized website content that's dynamically customized to alumni
- Make every email count with donor insight and personalization tools to help reach the right audience with the right message
Blackbaud NetCommunity Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
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Reviews and Ratings
(70)Attribute Ratings
Reviews
(1-3 of 3)Blackbaud Netcommunity is a NET gain in my opion
It integrates well with our Raiser's Edge database and the plug-in to download transactions is pretty smooth.
- Integrate with Raiser's Edge. This is important for us because our staff resources are limited - like any nonprofit - and the smooth integration with oru FundRaising software is critical to our mission.
- Event Registrations work well, you can register for as many events as you like
- The pages are easy for most of the staff to manage, after training, each department helps the web master by making small changes as needed by their respective department.
- Some of the membership information and functionality is limited; we would love to have memberships for an organization, but currently there is not an organization sign on.
- Some of the acknowledgment pages are limited in resource information
- An event dashboard is unavailable at this time - meaning an organization can not sign in and see who is coming as their guest to our gala
- Almost ALL of our transactions occur on line, so our mailing costs on renewals have gone down, and with an increase in "good" experiences on line for our end users, they become more engaged with us and in turn remain loyal supporters.
Marketing & Communications
- Event Registrations
- Membership Transactions
- Donations
- Newsletter sign ups
- Volunteer requests
- We have used a modified membership module form to allow for functionality to sign up for different newsletters and segmented emails based on interests and level of involvement with the community.
- We are currently using it for all our departments, so future use would only come from increased functionality with software enhancements
- Product Features
- Product Usability
- Prior Experience with the Product
- Don't know
- Downloading transactions to Raiser's Edge
- searching for specific pages and parts
- Event registrations allow for guest names to come across and anonymous - for those instances where you do not know your guest names yet; It also allows for dietary requirements and while you can not log in as an organization, you can register as an organization for events.
- Managing the Acknowledgement pages - sometimes the text editor is very cumbersome, and to find the Save button you have to scroll down to find it.
- The membership module has limited functionality, and some of the merge fields we would like to user from Raiser's edge are not available for use as merge fields.
- The volunteer module is also limited - we have work arounds in place so we can use it but would love some increased functionality.
a big plus for us. Event registrations are our most popular transaction type and having this on line makes our lives much easier.
NetCommunity - Friend or Foe?
In addition to this we also use NetCommunity to manage our email newsletters and memberships to email lists.
- It is very good at integrating with other BlackBaud products.
- It is also great at providing a simple to understand interface for editing the pages it serves.
- It is fairly straight forward to setup new users and roles for memberships to an email list.
- The upgrade process has never been easy for us. This typically takes more than 3 days to work with support to figure out.
- With the integrations we use it can be difficult to diagnose problems with the system.
- I do not like that it can be very slow at times even with low bandwidth usage.
- The database can grow quickly and become larger than expected.
- At the time it was the only product available that would provide us with a way to send newsletters to our Raisers Edge Constituents.
- The amount of administration time to upgrade has been a big pain for downtime and time lost with an on staff engineer.
- Currently it is the only product we can use to properly intake applications for grants into our GrantEdge program.
- Silverpop
- Grant application processing
- Email blasts for newsletters (not much anymore)
- Role based control for processing the grants.
- The grant processing we use.
- Web page notifications when other sites are down.
- Total integration with Raisers Edge and Financial Edge.
- I would say not much. We are looking at other Blackbaud products that integrate the grant process.
- We may use this to help organize small email newsletters to staff.
- Training IT staff on upgrades to Blackbaud products.
Raiser's Edge User? NetCommunity is a MUST!
- Data integration with The Raiser's Edge - data which is collected in Blackbaud NetCommunity directly integrates with The Raiser's Edge interface and can be seamlessly downloaded into the CRM.
- Donation/Event/Membership registration - the product comes with out-of-the-box forms that can be used for these basic functions. They are flexible, but structured enough to integrate the data back to the CRM.
- Email marketing - constituents can be emailed directly from the Blackbaud NetCommunity platform by querying the data available in the CRM. Targeted email communications can be setup as well as ongoing subscriptions/newsetters.
- Content management - general tools to manage content are available. Business users can add/modify/delete this content without tremendous technical expertise. The content can also be shared across multiple websites - or A/B split tested to determine preference.
- Friendly URLs - the product allows for friendly URLs that are also more searchable on the major search engines (i.e. Google, Bing, Yahoo, etc.).
- For mass volumes of data, the Raiser's Edge plug-in can become tedious to manage.
- Less staff cost on importing web data into The Raiser's Edge as it is now integrated from Blackbaud NetCommunity.
- Email marketing efforts are more targeted and now have a higher response rate. This equates to increased fundraising dollars.
- Our advancement and alumni communities are branded like our entire website. This provides a seamless user experience to our constituents and makes our internal departments appear much more integrated. This ultimately builds consumer confidence in our brand.
- A/B split testing has allowed us to further tailor content that is preferred by our audience. This targeting allows us to be more successful in gaining conversions, event registrations, etc.
- Donation and event management forms that integrate with The Raiser's Edge CRM.
- Target various audiences by using data that is available about them in the CRM.
- Perform A/B split testing to determine which content is most successful.
- Manage multiple external facing websites with shared content in one tool.
- Manage email subscriptions.
- Vendor implemented
- In-person training
- The Raiser's Edge