Unlock the delay in cash flow from your customers using Billing automation and subscription management
The biggest advantage in direct dollar terms we have seen using Chargebee is that it has freed up some of the working capital since …
Starting at $599 per month for up to USD 100K of billing per month; 0.75% on billing thereafter
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What is Chargebee?
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed…
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Manager Consultant - Business Development
Tiger Analytics (Information Technology & Services, 1001-5000 employees)
Pricing
Scale
$599
Cloud
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise
Contact sales team
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.chargebee.com/pricing/
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $599 per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Chargebee?
Chargebee is a Revenue Growth Management (RGM) platform for subscription businesses. Chargebee’s modular and integrated solutions include subscription management and recurring billing, pricing and revenue optimization, revenue recognition, collections, and customer retention. Subscription businesses can use them together or individually to power their recurring revenue lifecycle, discover untapped opportunities, and build a tech stack that supports their current and future ambitions.
Companies at every stage of development fom startups to enterprises can use Chargebee to experiment with new offerings and monetization models, and maintain global compliance as they scale.
Chargebee Features
- Supported: Recurring Billing
- Supported: Customer Portal
- Supported: Automated e-Invoicing
- Supported: Hosted Checkout Pages (with Theme Support)
- Supported: Automated Email Notifications
- Supported: Dunning Management
- Supported: Multiple Gateway Support
- Supported: Metered Billing
- Supported: EU VAT Support
- Supported: CRM, Accounting Integration
- Supported: Trial management
- Supported: SaaS Metrics Reports
- Supported: RESTful APIs
- Supported: Multiple Webhooks
- Supported: Consolidated Customer Profiles
- Supported: Offline Billing
- Supported: Grandfathering
- Supported: One Time Payments
- Supported: Coupons, Discounts and Add-ons
- Supported: Credit Notes and Proration
- Supported: Multicurrency support
- Supported: Custom Domain for Hosted Checkout Pages
Chargebee Screenshots
Chargebee Videos
What is Chargebee?
Typeform’s Journey to Efficient Growth through Subscription Transformation
RightNow Media's Journey with Chargebee
Chargebee Integrations
Chargebee Competitors
Chargebee Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, United Kingdom, Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Germany, Greece, Guernsey, Hong Kong, Hungary, Iceland, Isle of Man, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, San Marino, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Vatican City |
| Supported Languages | English |
Frequently Asked Questions
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
Chargebee starts at $599.
The most common users of Chargebee are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Chargebee is a versatile software that solves a range of billing and subscription management problems for businesses. Users have found it particularly effective in identifying and retaining unhappy customers, thus reducing churn. By allowing the usage of credit coupons and the adjustment of billing dates, Chargebee provides a better billing experience, ensuring customer satisfaction. It also helps sales and marketing teams to run special promotions with accuracy in content delivery.
With its comprehensive subscription management platform, Chargebee enables businesses to seamlessly manage licenses and handle invoicing for credit card transactions. Users appreciate how Chargebee automates AR collections, accounting work, and communication with clients, making recurring billing hassle-free. This has proven to be a significant time-saver for teams across organizations, including Sales, Product, and Customer Success. Additionally, Chargebee's user-friendly interface, accompanied by its good documentation and responsive customer support, provides a seamless experience during set up and use.
The rich feature set of Chargebee supports various business areas and helps track important metrics such as annual recurring revenue, churn rate, and leads for SaaS businesses. It revolutionizes how customers are charged and simplifies subscription management through functions like generating invoices, automated payment follow-ups, and creating reports. Integration with payment tracking platforms like QuickBooks ensures accurate payment updates.
Chargebee is widely used by organizations to manage payments, refunds, credits, and subscriptions accurately for every customer. The CS team relies on it for processing refunds while the Billing team benefits from its flexible payment plan features. The engineering team finds value in integrating Chargebee with other systems. Moreover, subscription box companies utilize Chargebee for managing subscribers and gift plans as well as creating and redeeming coupon codes.
Overall, Chargebee accelerates subscription income growth and improves efficiencies in sales processes while providing excellent CRM integration support for small to medium-sized businesses.
User Interface: Users have consistently found Chargebee's user interface to be simple, intuitive, and easy to navigate. Many reviewers have stated that the dashboard design is particularly intuitive, allowing them to access necessary information quickly and perform tasks efficiently within the software.
Dunning Feature: The dunning feature in Chargebee has been praised by users for its ability to automate the collection of expired credit card information. Several reviewers have mentioned that this feature saves them a significant amount of time compared to manual handling. They appreciate how it streamlines their payment collection process and improves overall efficiency.
Integration Capabilities: Chargebee's seamless integration with other SaaS tools, such as licensing systems and accounting software, has been highly valued by users. Multiple customers have expressed their appreciation for how easily they can generate trials, handle billing accurately, and manage subscriptions with these integrations. They find it effective in streamlining their processes and improving overall operational efficiency.
Flexibility and Compatibility Issues: Users have reported difficulties with the software's flexibility and compatibility, specifically when it comes to adding one-time purchases without making them ongoing subscriptions. Some users have mentioned that this has caused problems from a reporting perspective, as one-time purchasers are mistakenly included as subscribers.
Limited Email Automation Customization: The email automation feature is not considered robust by some users, who find it difficult to customize triggers based on subscription. They express a desire for the ability to send different messages to different subscribers for specific actions.
Lack of Credit Card Update Feature: Some users have expressed frustration with the absence of a feature that allows them to write off and cancel subscriptions for customers who haven't updated their credit card information. They describe this process as long, painful, and manual. Additionally, if such a feature exists, it is not clearly communicated.
Users have made several recommendations based on their experiences with Chargebee. One common recommendation is to try Chargebee as a lower-cost solution for subscription management. Users describe it as a great service that simplifies the process, making it particularly beneficial for small teams without dedicated dev resources. The fact that the first $50k is free is also highlighted as a significant advantage for small businesses.
Another recommendation is to use Chargebee for managing billing and subscriptions. Users appreciate its solid product and detailed usage guides, and they also praise the great support provided by Chargebee. This makes it a reliable choice for subscription management.
Users also suggest considering other options before using Chargebee for Salesforce integration. While they encourage focusing on building the product and letting Chargebee handle the rest, they advise exploring other alternatives for subscription/recurring payment databases.
Overall, users recommend trying Chargebee due to its ease of use and suitability for subscription management. They also suggest taking advantage of its integrations with CRM platforms like Hubspot. Lastly, users emphasize the value of the no-obligation trial period in giving Chargebee a try.
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Chargebee has been used to manage licenses for our SaaS product. In the past, we have also used it to handle invoicing for credit card transactions.
- Integrates well with our tool to handle licensing for users in our SaaS tool.
- Easy to generate trials of our tool.
- Mobile optimized interface is nonexistent.
- I believe that there are too many buttons to push to extend a trial. The interface grows on you as you use it, but could be more intuitive.
- Self-service model worked better because of Chargebee.
- Easy for non-finance users to grasp how to invoice.
I believe that for monthly subscription payments, Chargebee is easier to navigate and use than SaaSOptics. That said, I believe it lacks some of the advanced functionality. While I’m not fully sure if that is the case, I think that maybe due to its goals being different. The integration with our tool has made it much easier to use.