Deliko

Deliko, developed by Semnox, is a food court management software, hardware, and services platform aimed at streamlining operations and enhancing customer experiences. According to the vendor, Deliko caters to both single outlet and multi-outlet chains, serving various professionals and industries, including food court operators, quick service restaurants, casual and fine dining establishments, as well as businesses in the entertainment, leisure, theme park, and outdoor amusement sectors.

Key Features

Cashless Prepaid Card Management: Deliko offers a cashless prepaid card management system, allowing customers to make payments using prepaid cards. According to the vendor, the system enables easy reloading and tracking of prepaid card balances, which can be used across multiple outlets within the food court, enhancing convenience and efficiency in payment transactions.

Promotions & Discounts Management: With Deliko, users can create and manage various promotional offers and discounts. The system allows for the customization of promotions based on specific criteria, such as time, date, or customer segment. According to the vendor, this feature can help attract and retain customers by offering special deals and discounts.

Employee Clock-In and Clock-Out: Deliko includes an employee clock-in and clock-out functionality, making it easy for employees to record their working hours. According to the vendor, this feature enables accurate tracking of employee attendance and working hours, simplifying the payroll process and ensuring compliance with labor regulations.

Exceptional Guest Experience: Deliko focuses on delivering an exceptional guest experience by providing features such as contactless ordering and table management. According to the vendor, guests can place orders directly from their mobile devices, reducing wait times. Table management features help optimize seating arrangements and improve customer satisfaction.

Checklist, Task & Asset Management: Deliko offers checklist, task, and asset management functionalities. Users can create and assign tasks to employees and track their progress. The system also allows for the management of assets, such as equipment and inventory, streamlining operations and ensuring efficient task execution.

CRM (Customer Relationship Management): Deliko includes a customer relationship management module, enabling users to manage customer information, preferences, and purchase history. The system enables targeted marketing campaigns and personalized promotions, helping build strong customer relationships and driving customer loyalty.

KDS (Kitchen Display System): Deliko provides a kitchen display system for efficient order management. Orders are displayed on screens in the kitchen, reducing the need for paper tickets and improving communication between the front-of-house and kitchen staff. According to the vendor, this feature enhances order accuracy and expedites food preparation.

Centralized Purchase, Inventory, and Stores: Deliko offers centralized purchase, inventory, and stores management capabilities. Users can manage purchase orders, track inventory levels, and monitor stock movements. The system provides real-time visibility into stock availability, helping prevent stockouts and streamlining procurement and inventory management processes.

Individual Outlet Reporting: Deliko provides individual outlet reporting functionality, allowing users to generate reports specific to each outlet within a food court chain. The system offers insights into sales, inventory, and other key performance indicators, helping monitor and analyze the performance of each outlet.

More Secured Data and Better Insights: Deliko focuses on data security and provides secure storage of sensitive information. The system offers robust data encryption and access control measures. According to the vendor, users can generate comprehensive reports and gain valuable insights into business operations, helping make informed decisions and optimize business strategies.