DinnerBooking

DinnerBooking is a restaurant booking system designed to optimize operations, increase revenue, and enhance the guest experience. It offers a range of features including table management, online booking, guest communication, event management, and customizable settings. Targeted at restaurants of all sizes, from small independent eateries to large restaurant chains, DinnerBooking caters to the needs of restaurant owners, managers, food and beverage managers, event planners, and professionals in the hospitality industry.

Key Features

Seamless Guest Journey: According to the vendor, DinnerBooking offers online booking, table management, and customizable settings to ensure a smooth guest journey. Guests can conveniently book tables online, reducing the reliance on phone reservations. The table management feature optimizes seating arrangements and minimizes waiting times. Customizable settings allow restaurants to tailor the guest experience.

Keep Guests in Your Universe: The vendor claims that DinnerBooking helps restaurants keep guests engaged through direct communication channels. Restaurants can create guest profiles with information such as order history, menu preferences, and allergies. Direct communication enables personalized messages and offers to be sent to guests. Remarketing campaigns can be created to encourage repeat visits.

Control Your Own Database: According to the vendor, DinnerBooking gives restaurants full control over their guest database. Restaurants can access and manage guest information, including contact details and preferences. The system provides insights into guest behavior and preferences, enabling data-driven decision-making. The database can be utilized for targeted marketing campaigns and promotions.

Increase Revenue: The vendor states that DinnerBooking helps increase revenue by minimizing no-shows and optimizing seating capacity. Email and text notifications can be sent to guests as reminders, reducing the number of no-shows. The system efficiently manages reservations to increase table occupation rates. By providing a personalized experience, restaurants can encourage repeat visits and potentially boost revenue.

Customization: According to the vendor, DinnerBooking offers full customization options to match the unique setup of each restaurant. Restaurants can customize the look and feel of the guest journey, providing a branded experience. Booking length can be adjusted for different parts of the day to accommodate various dining preferences. Restaurants can set up their table layout and fill seats in a preferred order.

Multi-Device Support: DinnerBooking provides a seamless experience across different devices, including browsers and mobile devices, according to the vendor. Guests can make reservations from their preferred device using the booking system. Restaurants can conveniently manage operations and access the system from smartphones and tablets.

Event Management: The vendor claims that DinnerBooking offers event management features, allowing restaurants to create and sell tickets for special events. Restaurants can promote events such as wine tastings or holiday-themed dinners to attract new guests. The system enables the sale of gift cards, which can be used for events or as promotional tools. Event management helps generate additional revenue and create unique dining experiences.

Integration with Partners: According to the vendor, DinnerBooking integrates with partner systems such as Tamigo, Dantaxi, OnlinePOS, Plecto, and Workfeed. Integration with Tamigo allows efficient management and control of the workforce. Integration with Dantaxi enables guests to order a cab through the DinnerBooking app for a seamless dining experience. OnlinePOS serves as a cash register system, simplifying operations and providing real-time data. Plecto integration allows visualization of business KPIs and real-time performance tracking. Integration with Workfeed simplifies shift planning with real-time booking and walk-in data.