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ExpoPlatform has proven to be a valuable tool for event management, helping users achieve their goals and meet their needs. The platform's …
Overview
What is ExpoPlatform?
ExpoPlatform is an event management platform designed specifically for large-scale exhibitions and conferences. According to the vendor, it offers a wide range of features to create a highly customized event experience. These features include a smart event app, lead intelligence, website builder, interactive...
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Product Details
- About
- Tech Details
What is ExpoPlatform?
ExpoPlatform is an event management platform designed specifically for large-scale exhibitions and conferences. According to the vendor, it offers a wide range of features to create a highly customized event experience. These features include a smart event app, lead intelligence, website builder, interactive floorplan, registration, and exhibitor manual. ExpoPlatform caters to companies of all sizes, with a particular focus on large-scale events. Event organizers, exhibition organizers, conference organizers, associations, and corporations from various industries can benefit from the comprehensive tools and functionalities provided by ExpoPlatform.
Key Features
Smart Event App: According to the vendor, ExpoPlatform provides a smart event app that enhances attendee networking, lead generation, and content sharing on the go.
Lead Intelligence: The vendor claims that ExpoPlatform's lead intelligence feature seamlessly retrieves and manages leads, providing exhibitors with advanced ROI dashboards. Real-time analytics are available to demonstrate the value of participation.
Interactive Floor Plan: ExpoPlatform allows event organizers to create a fully customizable floor plan layout, enabling easy navigation of exhibition stalls, conference rooms, and stage areas. Exhibitors can personalize their stands on the floor plan, while visitors can filter and search for relevant exhibitors and sessions.
AI-Driven Matchmaking: According to the vendor, ExpoPlatform utilizes AI-powered matchmaking to deliver highly targeted and qualified leads. Attendees receive personalized recommendations for relevant products, event-related content, and connections, with the option to schedule appointments and meetings.
ExpoPlatform Features
- Supported: Attendee Management
- Supported: Badge Management
- Supported: Budgeting/Forecasting
- Supported: Conferences/Conventions
- Supported: Event Scheduling
- Supported: Exhibit/Vendor Management
- Supported: Gamification
- Supported: Registration Management
- Supported: Reporting/Analytics
- Supported: Social Promotion
- Supported: Sponsorship Management
- Supported: Surveys & Feedback
- Supported: Ticketing
ExpoPlatform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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ExpoPlatform has proven to be a valuable tool for event management, helping users achieve their goals and meet their needs. The platform's ability to learn and adapt to clients' needs in the virtual space has been praised by users. They have found great support and assistance from Mykyta, which has contributed to their positive experience with the product. Additionally, ExpoPlatform has provided a creative and technologically advanced solution, reducing paper waste and enhancing the stakeholder experience with interactive features. This has resulted in a smooth conference experience for delegates, even for high-standard events organized by prestigious organizations like the World Bank. Users describe the platform as perfect, easy to use, and reliable, expressing a desire to continue working with ExpoPlatform in the future. However, some users have encountered challenges related to slow responses and a lack of understanding from other staff members, leading to inappropriate solutions being offered. Implementing changes can also be slow at times. Despite these issues, overall, ExpoPlatform has positively supported event management and its team is always willing to help resolve any issues that arise.
Seamless Integration: Users have consistently praised ExpoPlatform for its seamless integration of virtual features into onsite applications. Many reviewers have stated that the transition from virtual to in-person events was smooth and effective, allowing them to easily switch between different event formats without any technical difficulties.
Matchmaking Capabilities: The matchmaking capabilities of ExpoPlatform have received high praise from users. Multiple reviewers have mentioned that the platform's matchmaking feature made it incredibly easy for both attendees and exhibitors to connect with each other. This functionality has been seen as a valuable tool in facilitating networking and creating meaningful connections at events.
Ease of Use: Users appreciate the intuitive and user-friendly nature of ExpoPlatform. Numerous reviewers have highlighted how easy it is to navigate the platform, both for administrators managing events and participants engaging with the platform. This simplicity has been commended by users across various levels of technical expertise, making ExpoPlatform accessible to a wide range of users.
Difficulties and glitches: Users have reported encountering various difficulties and glitches during the implementation and live show, resulting in a frustrating experience. Several reviewers have expressed frustration with errors and technical issues that caused delays and disrupted their events.
Lack of responsive customer support: Some users have found it challenging to get a hold of customer support when they had issues or questions about the software. They have mentioned difficulties reaching out for assistance, which has led to further frustration and hindered problem resolution.
Outdated and insufficient support materials: Reviewers have expressed dissatisfaction with the support materials provided by ExpoPlatform. They have reported that the materials are outdated and not detailed enough to provide sufficient guidance during the setup process, leaving them feeling unprepared and unsupported.