Hamster POS

Hamster POS is a comprehensive point-of-sale system designed for the restaurant and retail industries. It caters to businesses of various sizes, from small independent restaurants or retail stores to large chains. According to the vendor, Hamster POS offers a range of features and functionalities that can benefit professionals and industries such as restaurants, retail stores, supermarkets, spa & salon outlets, and retail pharmacies.

Key Features

Loyalty System: According to the vendor, Hamster POS provides a personalized points and rewards program to encourage repeat purchases, increase engagement, and generate referrals. The system offers flexible rewards rules and customizable customer experiences, allowing businesses to tailor campaigns based on specific goals.

Web Reporting: The Hamster POS web application offers real-time access to business data and insights. Whether managing a single outlet or a multi-concept, multi-branch environment, the mobile dashboard and Insights app provide comprehensive reports and notifications. According to the vendor, users can stay informed about sales, pending orders, user reports, inventory, payments, and more.

KDS-Kitchen Display: Hamster POS includes the HAMSTER KDS (Kitchen Display System) to improve staff communication and optimize kitchen workflows. The system prioritizes color-coded orders and updates in real-time, aiming to ensure faster service and food quality. The vendor claims that preset cooking schedules and automatic alerts can help kitchen staff meet restaurant standards.

Price Checker: The Price Checker app enhances the shopping experience by allowing customers to scan product barcodes and instantly view details such as price, availability, and promotions. According to the vendor, the app also enables easy addition, removal, and rearrangement of product images, providing a comprehensive overview of products and offers.

QR Digital Menu: Hamster POS offers a QR Digital Menu feature that simplifies the ordering process. Customers can scan the QR code to access the digital menu and place orders directly from their phones, eliminating the need for printed menus or app downloads. According to the vendor, this feature provides instant menu updates and a seamless ordering experience.

Tablet Ordering: The Tablet Ordering feature enables tableside ordering, allowing businesses to send orders directly to the kitchen. According to the vendor, this feature aims to increase guest satisfaction and table turnovers. Customizable workflows, modifiers, and real-time notifications about out-of-stock items are also available.

Multi Locations: Hamster POS offers cloud-based point-of-sale management for businesses with multiple locations. Adding new locations to the POS system is said to be easy, and the vendor claims that businesses can benefit from centralized back-office management, multi-concept site support, and revenue center management for restaurant chains and retail chains.

Online Ordering App: Hamster POS provides a branded restaurant website with a personalized online food ordering system. Users can manage table reservations, guest details, and delivery zones based on location. The vendor claims that marketing tools, customer reviews, and support for multiple languages can help promote the restaurant or takeaway. Online payments are also supported.

Digital Receipt: According to the vendor, Hamster POS offers a digital receipt feature to reduce costs and engage customer loyalty. Instantly sending digital receipts via email allows for easy access and review through the management portal. Real-time reports and sales data analysis are also available.

E-Commerce: Hamster POS enables businesses to expand their customer base and revenue through an integrated e-commerce platform. Users can create their own e-shop, combining inventory and staff from traditional stores. The system supports both physical and virtual business within one ERP/POS system and integrates with popular e-commerce platforms. According to the vendor, tailored solutions are available for wholesalers and retailers.