Overview
What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
Truly a game-changer for any sales rep looking to improve performance.
HubSpot Sales Hub blew away every expectation I ever had!
“HubSpot Sales Hub Goes Beyond CRM With Powerful Workflows And Automation.”
Critical Tool for People in BD
HubSpot, less features than SFDC but also cheaper!
HubSpot is the top spot in sales tracking and management.
Easy to use
Great solution for sales team on the road
Highly Recommend HubSpot
We love HubSpot Sales Hub
80% more reach outs because of an organized platform
Organize your workflow & increase outreach with HubSpot Sales Hub
Absolute Growth, the right way
HubSpot Sales Hub for Customer Experience
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
- FAQs
What is HubSpot Sales Hub?
HubSpot Sales Hub Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
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Reviews and Ratings
(509)Attribute Ratings
Reviews
(1-5 of 5)Hot, fast, reliability: the little HubSpot that helps our Sales grow and provides all the sales and marketing reporting data that's fit to print!
- Customizing of user view on a per-user basis is easy and extensive
- Ease of reporting including built-in reports and endless possibilities for custom reports, dashboards and
- Ease of scheduling, ease of calendar integration with 3rd party resources
- Extensive integration potential with myriad 3rd party resources, especially LinkedIn Navigator
- Some of the hard-coded features such as property names and options should be soft-er
- Round-robin lead rotation is designed for help desk, not sales. 3rd party add-on required.
- Tighter LinkedIn Navigator integration would be most welcome. Right now only Salesforce and MS/Dynamics will fully integrate.
HubSpot Customer and Tech Support is awesome!
Smaller organizations can grow with HubSpot, adding modules and complexity as warranted.
- Ease of use
- Ease of customization
- Ease of data analytics and reporting
- I don't have hard numbers. Our business is now in it's 5th year and has relied on HubSpot from the beginning.
- The more our company has grown, the more we have found HubSpot to be there for us, with more add-on modules, more features and more benefits.
- Some negative impact due to it's contact-based approach vs account-based approach. Our sales team are at times working with the same account and not realizing it. This could be solved by implementing tighter territory and account controls. However, given the nature of our solution, we prepare to allow sales team members to reach out to anyone they can.
- Salesforce.com, Outreach and Salesloft
- Ease of sales input
- Ease of dashboard and report management
- Ease of handoff to other departments
- Maximizing in-house marketing capabilities
- Leveraging more 3rd party integrations
Without being super savvy, it's easy to track email activity
- Tracks emails without me having to do anything once the extension is installed.
- Real-time updates when the email is reopened, where, and with what device.
- Sometimes I know the location is off based on who the email was sent to.
- It would be nice to see the tracking on forwarded emails
- I don't know that this has helped any other than knowing when a contact is actually opening the emails.
- Tracking email.
- Seeing who opened a message and what device they are using.
- Seeing where messages are opened.
- Was able to find out an account was compromised by the messages being opened.
- I will have to learn more about the features.
An Easy to Use Time-Saver that Sales Reps Actually Like!
- Never waste time copy/pasting emails again - templates are a lifesaver!
- Easily log sales emails and engagement in HubSpot and/or your external CRM
- Awesome document tracking capabilities
- Real time open & click notifications
- When creating new contacts from the sales extension/email log in CRM it defaults to subscriber. *UPDATE!!* 4/25 HubSpot emailed me this morning about this and said they made an update which set the default lifecycle stage to lead in the sidebar (sales extension)!! YAY!
- There used to be a check box in "log in CRM" to default to "always log in CRM" but it's gone...I'm not sure why!
- It'd be nice if you could associate people with multiple companies or "past company" were an option.
- Emailing two people in one email is difficult with tracking and tracking replies, especially when separate and not replied to all, is challenging.
- Our data is cleaner - using HubSpot makes it easy for sales reps to add new contacts with a little bit better information and fills in some of the gaps automatically.
- Leads don't get lost in the shuffle - when added to sequences follow up happens automatically.
- No one gets redundant messages - contacts are automatically removed from sequences when they complete necessary actions such as replying to the email.
- Saved time!! Emails saved as templates make follow up quick and easy.
- Don't forget the details - our reps are able to craft follow up messages when it's fresh in their minds and schedule them to send later or in a sequence instead of having to reach back into notes and recall the conversation when it comes time to follow up.
- Sales reps don't have to copy/paste emails and retype the same messaging over and over.
- We can test multiple templates and find which ones work best instead of guessing.
- It makes tracking sales emails easy and allows for more closed-loop reporting!
- We've started using HubSpot Sales Pro for our customer success team as well. There are templates, sequences, and documents that are specific to them and we use folders to organize this.
- We allow people to schedule onboarding discussions with our CS team through the meetings function.
- I use the email tracking to see when people internally open my emails and then go bug them about them!
- I see us being able to use HubSpot Sales even more in the future to A/B test specific subject lines by rotating which templates are sent
- We could re-engage prospects who've gone dark but allowing sales reps to enroll them in marketing created re-engagement sequences that are more personalized than large workflows
- Price
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
- Implemented in-house
- We did notice that new contacts were defaulting to subscribers in the extension but this was quickly resolved by HubSpot!
- A few users were getting a lot of notifications until we showed them how to turn off some of them.
- When people don't create folders it gets messy quickly!
"Hi Stephanie, I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through. Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!" |
- Templates are freaking amazing. You can even take a previously sent email and save it as a template and make edits/add personalization.
- The meetings tool that integrates with your calendar is fantastic.
- The Chrome extension that gives real time email notifications is awesome. It's easy to mute a thread, turn on/off, or hide too.
- Sequences can be a bit tricky to learn and takes a little more time but is very powerful.
- The calls tool and messages I haven't really gotten into just yet as there's more to it - not necessarily cumbersome just takes more effort.
- Documents can be tricky but overall it's great - just remembering where to click to see what.
HubSpot Sales works AMAZING For Our Company!
HubSpot is an amazing tool - as it allows our company to communicate with each other and make updates across the board, but also is very customizable for our organization as a whole. It keeps us organized, accountable, and efficient... which are three HUGE attributes every company would like to have.
- The Sales CRM is extremely customizable so that we are able to customize every piece of it for our company/lingo/needs/wants/etc.
- It saves us time, and money because of it's automation capabilities.
- It is extremely user-friendly which allows our entire staff to learn how to use it quickly without frustration.
- I would like to see a drag and drop menu included in the contacts like it is in creating the newsletters.
- A faster lead conversion
- Increased employee efficiency
- Long-term saved time and money
- Organization-wide accountability
We use it for organizational purpose, content management, content development, contact management, newsletters, blog, landing pages, websites, analytics, communication and organization to each other internally as well as externally. We use the reports, lists, tracking tools, workflows, lists, form creation, and much more.
- Contact Management
- Communication Internally and Externally
- Organization
- Marketing
- Blog
- We can create workflows that automate information funneling for us
- We can customize the forms and easily input them into our website
- We can track our leads anywhere
- For tracking landing pages not created in HubSpot
- For generating emails/newsletters and sending them out in a scheduled manner
- To refer back to info and reports we used in the past and compare it to now
CRM that doesn't suck
- Data entry
- Pipeline/Deal management
- Prospecting cadence management
- Sales activity tracking
- Android application needs more of the features that make the desktop version so awesome
- Browser plugin should be able to extract leads from LinkedIn
- Would be nice to be able to execute an action from the task list without having to go into contact record
- At least 2x time saved NOT having to do duplicate data entry (i.e. entering contact info into Outlook and CRM)
- At least 10x time saved with email templates
- 2-3x productivity when phone prospecting with built in dialer vs manually dialing phone
- Dashboard provides instant, credible snapshot of pipeline and current sales activity
- For people with call reluctance - dialer eliminates that problem.
- Growing the business through sales
- Sales and prospecting acceleration
- Sales activity tracking
- Pipeline management
- Email tracking integration has resulted in faster lead conversions and timely reengagement of dead leads
- Website tracking has enabled more timely lead engagement
- Easy ability to record calls created easy sales coaching opportunities
- This really depends on what plans HubSpot has for the platform.
- Price
- Product Features
- Product Usability