Overview
What is Intellum?
The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users…
Intellum Reporting Feature is excellent
Intellum Does What is Promised and More!
One of the best LMS industry has to offer
Intellum increases engagement across all boards!
My experience with this software has been Intelluminating!
A platform that scales and meets a broad set of educational program needs.
Easy to use, quick out of the box learning management solution!
Tolerable
Intellum offers a clean and easy-to-use experience for both admin and learners!
GDPH Intellum Review
Quick and easy way to produce professional content.
User-friendly tool for corporate learning management system
Intellum- An Intriguing Investment!
Intellum Review
Intellum Review
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Learning reporting & analytics (27)9.494%
- Learning administration (26)9.494%
- Course catalog or library (26)9.090%
- Progress tracking & certifications (27)8.989%
Pricing
What is Intellum?
The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users can can create assessments,…
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- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Intellum Platform Demo: Community, Reputation-Based Gamification
Intellum Platform Demo: Homepage and Catalog, Course Creation, Events, Social
Features
Learning Management
Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.
- 9.9Course authoring(20) Ratings
Users can develop and assemble online learning content.
- 9Course catalog or library(26) Ratings
Learning content is organized into a course catalog or browsable library.
- 7.5Player/Portal(22) Ratings
Students or employees can engage with content and take courses using this interface, which may be called a player or portal.
- 9Learning content(11) Ratings
The vendor offers high quality pre-made courses or assets. These may be specific to certain industries or technologies.
- 8Mobile friendly(22) Ratings
Students or employees can access content from mobile devices. Course authors can develop responsive learning content.
- 8.9Progress tracking & certifications(27) Ratings
The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.
- 8.5Assignments(22) Ratings
Users can assign courses/curricula to individuals or groups, with due dates.
- 8.5Compliance management(21) Ratings
Users can identify potential risks and ensure that requirements are met and that certifications are up to date.
- 9.4Learning administration(26) Ratings
Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.
- 9.4Learning reporting & analytics(27) Ratings
Provides insights into course completion, engagement with learning content, etc.
- 9.9Social learning(12) Ratings
Includes features for collaboration and knowledge sharing among peers.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Intellum?
A Solution to Educate Customers, Partners, and Employees
Intellum provides companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with a solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale.
Backed by a team of learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, and boasting a data-driven approach based on 20+ years of industry experience, Intellum's solutions help organizations improve product utilization and customer retention.
The learning management system includes tools to create, present, manage, track, and improve engaging and personalized educational experiences at scale, with support for all content types, built-in gamification features, support for high- and low-stakes certifications, conformance with accessibility standards, an API, and out-of-the-box integrations.
Intellum Social
A social tool purpose-built for external education, creating engaging collaboration and networking experiences inside and outside the platform on both desktop and mobile.
Intellum Insights
Provides data used to prove initiative success and make educated content decisions, ensuring desired learner and business outcomes, through standard data dashboards.
Intellum E-commerce
Provides an in-platform customer experience for monetizing high-value activities, courses, and certifications.
Intellum Evolve
Used to create interactive, responsive, and HTML5 eLearning content with advanced content creation tools and controls and in-platform play and launch capabilities.
Intellum Features
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
- Supported: Gamification
- Supported: GDPR Compliant Learning
- Supported: Single Sign On (SSO) Enabled Learning
Intellum Screenshots
Intellum Integrations
- Google Authenticator
- The Okta Identity Cloud
- OneLogin by One Identity
- Zoom Workplace
- Adobe Connect
- BlueJeans Meetings (discontinued)
- Google Meet
- YouTube Live
- Facebook Live
- Microsoft Teams
- GoTo Meeting
- GoTo Webinar
- Brightcove
- Kaltura
- Slack
- Skillsoft
- Microsoft SharePoint
- Tealium Customer Data Hub
- Tableau CRM
- Woopra
- Looker
- Mailchimp
- Gainsight CS
- Marketo Sales Connect
- Google Analytics
- Google Tag Manager
- Adobe Captivate
- Articulate 360
- Adapt
- OpenSesame
- Coursera
- Grovo, now part of Cornerstone LMS
- DataCamp
- LinkedIn Learning (Lynda.com)
- Spree
- Honorlock
- Credly
- Workday Human Capital Management
- Oracle PeopleSoft HCM
- Oracle JD Edwards EnterpriseOne
- Trackforce Valiant
- Brassring
- iCIMS Talent Cloud
- UKG Pro
- Microsoft Dynamics 365
- Microsoft Entra ID
- Webex App
- Salesforce Sales Cloud
- Meta Pixel
- Infor M3
- SAP SuccessFactors
- ADP Workforce Now
- TEAM by WorkWave
- Raptivity
- Mind Tools for Business
- Multiverse
- HSI Software
- Facebook Authenticator
- Amazon Authenticator
- Twitter Authenticator
- Apple Authenticator
- Snap Inc.
- LinkedIn Authenticator
- Salesforce Authenticator
- OAuth
Intellum Competitors
Intellum Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | North America, Europe |
Supported Languages | Arabic, Australian English, Bengali, British English, Bulgarian, Burmese, Canadian English, Chinese (Simplified), Chinese (Traditional - Taiwan), Croatian, Czech, Danish, Dutch, Estonian, English, Finnish, French, French Canadian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Malay, Marathi, Mongolian, Norwegian, Polish, Portuguese (Brasil), Portuguese (Portugal), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Sinhala, Slovak, Slovenian, Spanish, Spanish (Latin America), Swedish, Tamil, Telugu, Thai, Turkish, Vietnamese, Ukrainian |
Frequently Asked Questions
Intellum Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 10% |
Mid-Size Companies (51-500 employees) | 30% |
Enterprises (more than 500 employees) | 60% |
Comparisons
Compare with
Reviews and Ratings
(41)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Intellum has proven to be a valuable asset for various organizations, addressing their diverse training and learning needs. A global healthcare company, for example, has successfully utilized Intellum to schedule and track in-person training sessions and deliver online content. They appreciate the platform's ability to customize training materials for their employees, creating a personalized learning experience. Additionally, Intellum serves as a centralized learning management system for employee, partner, and user education, helping the company expand its customer audience and internal teams worldwide.
Another notable use case is seen with Phi Delta Theta University Online Education platform. Intellum is the premier choice for all members and volunteers, offering tools for creating, presenting, managing, and tracking customized learning experiences. This has empowered users to level up their skills and achieve desired outcomes effectively.
In addition to these examples, organizations across different industries have found value in using Intellum. From healthcare solutions providers to marketing departments and franchise organizations, they rely on Intellum's customizable features to develop high-quality content that simplifies processes and delivers training efficiently. Whether it's brand and culture training, new product training, or onboarding elements, Intellum offers an intuitive learning experience for staff members, customers, volunteers, and other target audiences.
Furthermore, Intellum has been implemented organization-wide as an internal e-learning platform by several companies. It helps track staff training, manage e-trainings, provide access to LMS for clients and internal onboarding processes. Additionally, Intellum serves as a valuable tool for patient education programs in healthcare settings and supports state-level training initiatives by deploying learning throughout different regions.
Overall, Intellum has become an essential solution for organizations seeking to enhance their training programs and deliver educational content seamlessly across various channels. It enables them to achieve their business goals by providing user-friendly tools that support customization, tracking progress, and improving overall learning outcomes.
User-Friendly User Management: Many users have found the user management feature of the Intellum platform to be easy to use, allowing them to effectively manage their learners. Some users appreciated its seamless integration with LinkedIn Learning content, enhancing the learning experience.
Dynamic Content Creation: The dynamic content creation feature has received praise from users for its simplicity and effectiveness in creating engaging modules. Users appreciate the intuitive interface, which makes it easy to create and customize content according to their specific needs.
Frequent Updates and Enhancements: Several reviewers have highlighted the regular updates and enhancements made to the Exceed LMS platform. This commitment by Intellum ensures that the learning experience remains current and relevant, meeting the evolving needs of users.
Lack of Automation: Users have expressed frustration with the lack of automation in unenrolling associates who leave the company from classes and online content. This manual process is time-consuming and inconvenient for users.
Limited Support Options: Some users would appreciate the option to speak with a live person for support instead of relying solely on email communication. The absence of immediate assistance can be frustrating when encountering issues or needing clarification.
Challenging Reporting Functionality: Users find reporting unreliable and requiring a lot of manipulation to obtain sufficient information. This lack of clarity and efficiency in generating reports hinders their ability to analyze data effectively.
Users frequently recommend utilizing Intellum's reporting feature, as they describe it as extraordinary and essential for managing training and content. They highlight its ability to provide in-depth insights and analytics.
Another common recommendation is to take advantage of Intellum's help system and customer success manager for onboarding and ongoing support. Users emphasize the effectiveness of these resources in navigating the platform and maximizing its features.
In addition, users suggest conducting thorough research and ensuring knowledgeable administrators are in place to implement and maintain Intellum successfully. This is seen as crucial for a smooth and efficient integration of the platform into an organization's training workflow.
Overall, reviewers highly recommend Intellum due to its outstanding customer support. They assert that the prompt and helpful assistance provided by the Intellum team sets it apart from other learning management systems.
Attribute Ratings
Reviews
(1-25 of 27)Intellum Reporting Feature is excellent
- Reports training metrics to PowerBI
- Makes it easy for users to sign up for and be reminded of upcoming in-person training
- Allows us to auto assign online compliance training
- Most recently, it connects well with LinkedIn Learning content we provide our associates
- Would like Intellum to automatically unenroll associates who leave the company from classes / online content for which they are signed up
- Would like option for trigger letters (notifications) attached to Events to be copied into new Events; currently, I have to add each of those to every new Event I create - painful
- While I appreciate the fact that the Service Desk wants to only communicate with me via email when I submit a ticket as part of their documentation process, it sure would be nice to have the option to speak with a live person - often, having a conversation with a person could fix the problem more promptly and, in most cases, more accurately.
While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.
Intellum Does What is Promised and More!
- Creating DYNAMIC content.
- Easy to use Interface.
- Great Customer Support.
- Admin functions are something to be desired.
- There can be TOO many updates to the software. Almost weekly.
- Inconvenient "System Maintenance" updates.
One of the best LMS industry has to offer
- User Management.
- Course Structuring.
- Engagement of Learners.
- Learner report in form of visuals.
- Integrations with learning platforms.
Intellum increases engagement across all boards!
- Intellum provides a thorough database of user information.
- There are comprehensive reporting features to help analyze data and improve processes.
- Intellum integrates with many other software which improves efficiency.
- Training for users on the back end as well as those learning can be more detailed and thorough.
My experience with this software has been Intelluminating!
- It allows us to quickly create good-looking content.
- It gives users the ability to give feedback on content through in-page comments.
- It makes locking specific content behind a pay wall quick and easy.
- There’s a distinct lack of detailed visual customization, especially in regards to its HTML editor. The editor typically only recognized older, less efficient tags, and frequently ignores some tags altogether. A lot of trial and error is needed to determine which tags will and won’t work.
- Reporting is cumbersome, and could be much more accessible.
- Iteration and collaboration are difficult without drafting features in an activity. We’d love the ability to leave notes for colleagues in an activity or to edit an activity in draft mode without immediately updating the existing content.
- Provides a platform for advanced coursework and certifications.
- Flexibility for numerous formats of content.
- Incredible people, customer success, and business partners.
- We would like to retain them to do even more service work for them.
Easy to use, quick out of the box learning management solution!
- Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information.
- Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want.
- Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available.
- It is difficult to collaborate or work on the same activities with someone at the same time. We constantly find ourselves saving over another person's work since we don't have any indication that they are working on the same activity page as we are. It would be amazing to be able to see who is on a page and what section they are working on.
- Drafting and versioning would make things 1000% better! Right now any changes you make to content are instantly live to clients the second you save it. This means we have to do the majority of our work outside of Intellum and then copy it over when we are ready for the content to go live.
- For example, we are a SAAS company so we constantly have product and feature improvements and updates. We like to get started on the content updates as soon as possible, but don't want the updates pushed live until the feature updates are pushed live.
- Versioning would also be extremely helpful. This way we can roll back to an older version if an update is pulled, or look back on a previous version to see what may have changed.
- The reporting is very open-ended. You basically have access to query nearly anything you want. But with all this power comes a lot of confusion. You don't necessarily know WHAT you should be tracking and reporting on at the start. It would be great if Intellum had 5 - 10 reports prebuilt that they believed would be beneficial to users. This would give a great starting point to not only get you thinking about what you need and want to report on but would also give you greater insight into how to build reports and what to look for.
Tolerable
- Has API integration.
- Easy customization of content and learning paths.
- Charges on an "active user" monthly basis way.
- Shared URL to content and access into content from non-users.
- Ease of use for Administrators can be difficult (lots of settings in different places).
- Custom Layouts for certain clients and ease of use for managing those layouts.
- Flexible design.
- Simplicity of use for students.
- Ability to create content for different learning groups.
- Simplicity for admin management.
- Improved reporting with Evolve authoring integration.
- More flexibility for admin privileges.
GDPH Intellum Review
- Easy navigation
- Intuitive
- Content creation
- Customizable certificates or ability to upload certificates to activities.
- Reporting function directly from activity.
Quick and easy way to produce professional content.
- Easy setup.
- Great reporting.
- Dynamic content creation.
- Some admin functions are little clunky.
- Custom reporting requires assistance.
User-friendly tool for corporate learning management system
- Intellum is a highly easy-to-use and user-friendly tool that has great functionality for all of our current cases.
- I have been using Intellum as a centralized form of learning management for all the employees.
- Intellum has been offering excellent customer service and all the questions are answered on a timely basis.
- I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself.
- Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information.
- There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared.
Intellum- An Intriguing Investment!
- Customer Support to help build customizable and engaging modules.
- Frequent updates and enhances to the Exceed LMS platform with clear, user friendly instructions.
- Robust integration with our CRM, Salesforce.
- Access to Evolve, content authoring tool that provides seamless upload and ease of edits.
- Hard to keep up with all of the new features and updates that are shared weekly.
- Do not have a current solution for the ability to build live simulation experiences.
- Reports generated can sometimes be slowed down if there are a lot of requests in the Exceed que for completion.
- Well suited for quick development and delivery of quality content that is very accessible and user friendly.
- Well suite for robust, high end quality modules that require utilization of Evolve Authoring tool and dedicated support staff to provide support.
- Less appropriate for organizations that don't have a focused instructional designer that is committed to building customized content.
Intellum Review
- Uploading e-training videos is simple enough.
- Reports are unreliable and need to be manipulated.
- Custom reports are timely.
- System maintenance/updates always causes problems.
- End users complain the system is complicated.
- Reps are constantly changing.
- Service tickets are never easily resolved; always need to be escalated.
- Auto enrollment produces confusion.
- Training does not always mark as completed and needs to be manually pushed through for credit.
Service tickets are usually never resolved quickly. The ticket needs to be escalated up to the engineers, and once the problem is identified, Intellum wants to charge us to fix it, even though it is a system or Internal Intellum error.
Tracking staff training is easy but running reports [is] not.
Intellum Review
- Tech Support
- Customer Service
- Platform Itself
- When there is a training path with a specific start date per course would be nice to have [an] email/notification per course.
Intellum—great LMS, great customer support.
- Easy to implement into existing website architecture.
- Intuitive user experience in both the back-end (internal users) and front-end (external customers).
- Excellent customer success team.
- There's no missing functionality that I could point to.
An Ideal Solution for Modern Enterprise Learning
- User engagement - love the simple, modern design and constant updates to stay current
- Easy admin
- Support
- Ability to edit/customize authentication required page
- More control over ordering topic streams within home page
Intellum Changed our Organization
- Create online modules/content.
- Monitor and track usage and completion rates.
- Customer service.
- My only suggestion would be for a better interface for hosting online events.
A great LMS!
It helps us assess the live training sessions (before COVID), the webinar training sessions, the e-learnings (video, articles, scorm files, etc.) and manage all the data we have (that are related to training).
- Offer a good support when needed.
- Give us access to all the data we need.
- Allow us to customize the branding.
- Offer a lot of options to customize the LMS.
- Admin user experience and onboarding time.
- Page customization (fonts, colors, etc.).
- IF you have no experiences at all with an LMS... It offers so many customization options that require some basic LMS experience. You might get lost and get frustrated quickly without any skills related to that.
- IF you have no time to learn the tool and need a quick solution. If you don't take the time to master the tool, chances are you'll give a bad learner experience.
Modern intuitive LMS for next gen learning
We integrate Intellum with SFDC, SSO and LinkedIn Learning. Intellum is easy to use, reducing our operations costs, and has excellent CSMs and technical support.
- End-user experience is intuitive, clean, and promotes consumption.
- Content management allows for modular building and packaging.
- Feature releases are regular and address meaningful cloud based learning needs.
- Intellum CSMs and support are attentive, consultative, and help solve problems should they arise.
- Admin is friendly, customizable, and easy to learn.
- Integrations were difficult to implement and required more resources than necessary. Issues were resolved for long run though.
Great platform overall and easy to use.
- Intuitive user and admin experience.
- Variety of customization options.
- In-platform content authoring.
- Client/Customer support.
- Missing or needs more AI/Machine Learning.
- Difficult to consolidate ongoing training with ad-hoc/annual renewals without duplicating content (i.e. new hire vs. annual compliance training).
Intellum is Great!
- Page Building
- Quick Links
- Support From Intellum Staff CSM
- Search Functionality
- Auto Groups
Robust and Easy-to-Use
- Visually clean and fresh platform design.
- Diverse content delivery options (SCORM, files, quizzes, links, etc.).
- Great customer support.
- There are a few small features that are a bit quirky and can cause extra time to complete a task.
- Running reports isn't super intuitive or easy to grasp in my experience.
- Terminology of what various areas or tabs are called (courses, activities, my plan, etc.) changes more frequently than expected which can cause us to have to adjust our wording and training to help our users know how to use the platform.
Intellum for the WIN!
- Reports - Gives senior operators in the field an understanding of their teams knowledge of tasks that need to be completed in a timely manner.
- Admin - As an admin, I can easily navigate a user's profile to fix any problems.
- Activities, paths, and collections - A lot of opportunities to create thoughtful training content that is intentionally designed in a path that is easily digestible to operators in the field.
- IT support - Usually receive quick responses.
- Admin Contact - Our Intellum contact has changed many times over the years. Because of this, sometimes information is lost in translation because the new contact may not be familiar with our account and services versus new additional products or services that we may utilize.
Highly Recommend Intellum
- The LMS is very user friendly, easy to use.
- The LMS functionality works great for all of our current use cases.
- Intellum offers great customer support, questions are always answered in a timely fashion.
- Could improve functionality of inactive courses.
- Sometimes new functionality is not communicated clearly but they have been working on this.