Skilljar Reviews

11 Ratings
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Score 8.8 out of 100

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Reviews (1-6 of 6)

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January 14, 2020
M. Elizabeth Sutton | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Skilljar is used to provide resources online to teachers who take our courses. This platform enables links to websites, PDF files, PowerPoint files, etc. Teachers are then able to access these resources using a password they receive at the workshop they attend. It is largely used to meet the needs of customers, however, we also use it internally to communicate with new employees in the onboarding process.
  • The design is simple. If you're looking for a complex or beautiful platform, this isn't it. However, Skilljar makes things very easy to follow and build within.
  • Navigating Skilljar is very logical. it is easy to set up a new course and navigate within that course.
  • When a file is uploaded into Skilljar, the user then downloads it and there is a lot of added characters to the file name. This is annoying and, to avoid it, I have to first upload files to Imavex and then link the files through that platform. It feels like an unnecessary step.
  • The coding for Skilljar doesn't "stick". Meaning: I build tables, save, and then they look different on the Internet. This happens a lot and makes it difficult to build pages in a time crunch.
I think there are better platforms than Skilljar. It seems like they are constantly updating and that their servers can't keep up with clients. It works well for really simple websites or learning modules, but I don't think it's the best option out there.
They do answer questions, but it takes several days, or even weeks, to receive an answer. This is NOT helpful when one is in the middle of building within Skilljar and a problem is discovered. Also, I've had problems where their answer is "Sorry, but we can't fix that." Which is concerning and annoying.
Read M. Elizabeth Sutton's full review
February 08, 2020
Catalina Herrera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Skilljar is the LMS platform for ThoughtTrace. It supports all the onboarding and enablement material for internal and external consumption.
  • Easy to use
  • Reliable
  • The Analytics embedded in the platform could improve.
Skilljar has been the perfect LMS solution for ThoughtTrace. Together, Skilljar and ThoughtTrace built ThoughtTrace Academy, an on-demand training program that includes content on how-tos, provision and entity definitions, product release notes, and use case examples. ThoughtTrace Academy offers multiple learning paths that cover different stages of the learning spectrum, from the onboarding needs for first-timers with the application, all the way to a certification program for more advanced users. The platform is easy to use, easy to scale, CSS editable, reasonable pricing and there's a great customer success team.
They care!
Read Catalina Herrera's full review
January 19, 2020
Kathleen Murray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We used Skilljar to help on-board and train customers on our complete product and feature set. We had an in-house, cross-departmental team assigned to developing, vetting, and pushing the content to our learning management system (LMS) as part of our comprehensive on-boarding and training program. We designed a set of series (or learning paths), courses, and lessons that followed a logical flow and ensured new content was only introduced when users were ready to progress. This enabled us to free up our training staff for deep-dive training sessions and made the majority of our training materials available on-demand.
  • The user interface is extremely intuitive and user-friendly. Users felt empowered to navigate through the system with very little oversight.
  • The Skilljar customer support team is incredibly helpful every step of the way, always willing to jump on a call to work through any issues or suggest workflows to meet specific use cases.
  • The hierarchies of content can be confusing. There are domains, catalogs, series, courses, and lessons. It feels like there should be an easier way to group content.
  • There wasn’t a feature that allowed us to communicate directly with our customers via email or in-app notifications - outside of the automated notifications. We would have liked to be able to send ad hoc messages as well.
I think Skilljar is perfectly suited for small and large businesses that need to manage internal training resources while simultaneously increasing training content for end users. Simply put, Skilljar allows companies to do more with less. Customers get access to comprehensive training content in the form of series, courses, and lessons that automatically progress, freeing up staff members to focus on strategic initiatives that grow the business.
Skilljar’s customer support team is completely invested in the success of their customers. We felt very supported from the first day of on-boarding onward. Our regular check-in calls were very helpful for us--they allowed us to bring any issues to the surface and they worked through them with us on the spot. They often suggested new workflows based on specific use cases as well as improvements to existing workflows.
Read Kathleen Murray's full review
July 26, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Skilljar is used for all customer and partner training, as well as some internal training. It is easy to customize, flexible, offers great analytics and meets learner needs, all without the baggage of legacy HR and compliance training LMSs. Many APIs are available - it's easy to connect with marketing automation tools and CRMs, so you can easily nurture learners with additional content.
  • offer front end design with CSS - match your web specs
  • manage all training types - ILT, on-demand, certification exams, etc
  • connects to SSO ID providers
  • can't think of any, it's robust
You can put any content type in it, but you do need to use it and run it - it's not like a big system where your IT dept runs it. That's what gives it power, and where your team can learn more about UX and course management by helping to set up, run and maintain Skilljar. That part offers a professional growth opportunity.
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February 07, 2018
Jeff Mobley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Skilljar to deliver a subscription-based online learning management system. We offer variable course offerings to different groups of our clients. We manage two different domains in Skilljar to provide public content and protected subscription-only content. We have plans to add future domains and further customize our online learning methods and content.
  • Great customer service. The setup team is phenomenal and they are very engaged throughout the setup process.
  • Ease of use. It is easy to create and publish content across domains and make it available to your learners.
  • Always adding new features. Skilljar is very responsive to how their customers are using the product and they are constantly adding new and useful features.
  • Pricing. We are up for renewal and the pricing structure has changed and is a little hard to follow, and it seems like year over year cost will be significantly higher.
  • Customization limitations. There is a lot that Skiljar can do, but we have been limited by some of the things that it can't that are particular to our use cases. This is a minor con.
  • Administrative overhead. Because of workarounds that we need to do because of lacking functionality, there is a considerable amount of administrative overhead. Again, this is minor as it pertains to Skilljar, as it is our particular use cases that present the challenge.
It is best suited for straightforward learning and course provision where there are no printed materials to deliver with your content, and where there are not several different customized learning portfolios you need to deliver. We are making it work and their support has been fantastic, but it may not have been the best fit for our needs considering the amount of customized content we are trying to deliver.
Read Jeff Mobley's full review
February 05, 2018
Jamie McConville | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We needed an organized way of training our new employees as well as training our external clients on our platform. Skilljar is used by each department in my company as we onboard employees but is intended only for those new folks.
  • Ease of use! It's quite simple to create new courses and lessons in an organized fashion.
  • The ability to have as many learning paths as we need was crucial given all of the different departments as well as different roles within those departments in our organization.
  • Customer service was above and beyond during implementation.
  • We are unable to load our course content that is hosted through a Saleforce Community directly in Skilljar. My lessons have hyperlinks to our course content that is hosted this way.
  • It would be cool if Skilljar created some out-of-the-box generic trainings such as Sexual Harassment and Corporate Internet Policy.
Skilljar is well suited if you have your course content created prior to implementation. Much of ours was, which made implementation quicker than it could have been.
Read Jamie McConville's full review

Feature Scorecard Summary

Course authoring (3)
Course catalog or library (4)
Player/Portal (4)
Learning content (3)
Mobile friendly (3)
Progress tracking & certifications (4)
Assignments (2)
Compliance management (2)
Learning administration (4)
Learning reporting & analytics (4)
Social learning (3)

What is Skilljar?

Skilljar’s cloud-based learning management system (LMS) enables businesses to scale their customer and partner training programs. The online training platform accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment, and automated CRM data integrations.

Instructors simply upload course content, customize with company branding, and publish online courses to the web – no developers or technical knowledge needed. Data is synced with hundreds of business applications and CRMs, including

Skilljar Integrations

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Skilljar Support Options

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Skilljar Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Mobile Web