Join.chat

Joinchat is a lead capture tool offered by Slurp & Cream SL that aims to help businesses attract users and engage with them through popular messaging apps like WhatsApp. According to the vendor, Joinchat enables businesses of all sizes, from small startups to large enterprises, to communicate with their customers more effectively. Joinchat is utilized by various professionals and industries including hotels, professional services, car dealerships, universities, and consumer brands.

Key Features

Chat Funnels: Joinchat allows users to create lead capture, qualification, or support funnels using chatbots. The vendor states that users can simulate conversations with chatbots to guide users and provide assistance. Additionally, Joinchat supports the use of Markdown to insert various types of content in the chatbot, such as images, GIFs, videos, links, buttons, and more.

Support Agents: With Joinchat, businesses can manage multiple WhatsApp accounts and monitor the availability of support agents. The vendor claims that users can add multiple phone numbers for support agents and clients can see the availability of support agents, even when they are out of the office. Joinchat also facilitates the distribution of customer chats evenly among support agents.

OmniChannel: Joinchat offers the capability to add additional chat apps to the Joinchat plugin, including Telegram, Facebook Messenger, SMS, Phone Call, Instagram, and more. According to the vendor, users can customize the floating button with a choice of nine icons and clients can contact businesses through their preferred channels. Joinchat also provides the option to display QR codes for easy access on desktop devices.

Random Phone: Joinchat allows businesses to add multiple phone numbers to distribute customer chats evenly among support agents. The vendor states that this feature helps to avoid delays in support chats by distributing chats among available agents. Clients also have the flexibility to change their contact number or hide it as needed.

CTA Extras: Joinchat provides an embedding tool that allows users to design the content that appears in the chat window. According to the vendor, this feature enables businesses to drive leads from landing pages to sales and conversion pages. Users can add links, images, animated GIFs, buttons, or embedded content from other platforms. Joinchat also allows businesses to create personalized call-to-action messages to attract and engage users.