Overview
What is NeoIVR?
NeoIVR is an interactive voice response (IVR) system designed to facilitate customer service and call center operations. This solution caters to businesses of various sizes and is utilized by industries such as customer service centers, call centers, healthcare providers, financial institutions, and...
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- Premium Consulting/Integration Services
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Alternatives Pricing
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Aloware is a contact center solution with turnkey software. Aloware also integrates with CRM and Helpdesk applications. Customers can be engaged by cell phone, text message or social messengers.
What is Twilio?
Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.
Product Details
- About
- Tech Details
What is NeoIVR?
NeoIVR is an interactive voice response (IVR) system designed to facilitate customer service and call center operations. This solution caters to businesses of various sizes and is utilized by industries such as customer service centers, call centers, healthcare providers, financial institutions, and e-commerce companies.
Key Features
Token dinámico - OTP: According to the vendor, this feature generates secure passwords and provides second-factor authentication to enhance transaction security. It is specifically designed for financial institutions and small to medium-sized businesses, ensuring real-time processing of confidential financial information.
Banca Móvil: The vendor states that this feature allows users to access their financial information and manage payments, collections, and inquiries through a mobile solution. It is designed for users seeking control and flexibility, enabling transfers, new product requests, and regular or scheduled payments from any smartphone or mobile device.
Gateway: The vendor claims that this platform facilitates the processing of electronic or traditional payments and collections through multiple channels. It is suitable for businesses of all sizes and offers a range of payment options, including credit and debit cards. Additionally, it provides tools for sales analysis, monitoring, and consolidation.
Link de Pago: According to the vendor, this feature enables businesses to expand their reach to the global market by accepting payments and collections from anywhere through a single link. It is suitable for businesses across industries and sectors, offering a convenient way to create payment requests and receive online payments without the need for a website.
Pagos Web Personalizados: The vendor asserts that this feature allows customization of payment sites to align with a merchant's branding and optimize the payment process. It ensures the protection of payments, fraud prevention, and seamless integration with a merchant's website, meeting specific system requirements.
NeoIVR Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
