Outbox

Outbox is a ticketing and event management solution offered by Outbox Technology. According to the vendor, it is designed to streamline the process of selling, managing, and distributing tickets. The product is suitable for organizations of all sizes, ranging from small venues to large event organizers. It caters to various professions and industries, including event organizers, venue managers, ticketing agencies, sports teams, and the music and entertainment industry.

Key Features

White Labelled - Your Brand: According to the vendor, Outbox provides a white-label ticketing solution that allows organizations to customize the ticketing experience with their own branding. The solution is said to adapt to the desired workflows of the organization, ensuring a seamless integration with existing processes. Dedicated data spaces are provided, giving organizations ownership and control over their data.

Thermal Access Control scanners: Outbox offers thermal access control scanners, as claimed by the vendor, which can be used to monitor and manage entry into venues. These scanners are said to help enforce social distancing measures by screening individuals for elevated body temperatures. The scanners are presented as a contactless and efficient way to ensure the safety and well-being of attendees.

Personal Experiences - Fan Engagement: According to the vendor, Outbox enables personalized experiences and fan engagement through features such as promotional codes and targeted account offers. Advanced segmentation and targeting capabilities are claimed to allow organizations to tailor their offers and communications to specific customer groups. Integrated campaign creation and tracking tools are said to help organizations effectively communicate with their customers and track the success of their marketing efforts.

Web Streaming: Outbox is said to support web streaming capabilities, allowing organizations to live stream their events to a wider audience. This feature is claimed to enable virtual attendance and expand the reach of events beyond physical limitations. According to the vendor, organizations can leverage the power of the web to provide a seamless and immersive streaming experience for their online attendees.

3D Seat Maps: According to the vendor, Outbox provides 3D seat maps that allow customers to visualize and select their seats during the ticket purchasing process. This feature is claimed to enhance the user experience by providing a realistic view of the seating arrangement. Customers are said to be able to make informed decisions about their seat selection, leading to increased satisfaction and reduced post-purchase regrets.

Multi-Lingual: Outbox is presented as supporting multiple languages, allowing organizations to cater to a diverse customer base. According to the vendor, the solution provides a seamless experience for customers by presenting content in their preferred language. Organizations are claimed to be able to expand their reach and engage with customers from different regions and language backgrounds.

Multi-Currency: Outbox is claimed to enable ticket sales in multiple currencies, facilitating international transactions. This feature is said to eliminate currency conversion challenges for customers, making it easier for them to purchase tickets. According to the vendor, organizations can tap into global markets and attract customers from different countries with ease.

Ticket Exchange & Resale: Outbox allows customers to exchange or resell their tickets through a secure and integrated platform, as claimed by the vendor. This feature is presented as providing flexibility for customers who may need to change their plans or transfer tickets to others. According to the vendor, organizations can reduce customer service efforts related to ticket exchanges and empower customers with self-service options.

Bulk Seat Assignment: Outbox offers the ability to assign seats in bulk, as claimed by the vendor, saving time and effort for organizations. This feature is particularly useful for large events with assigned seating arrangements. Organizations are said to be able to quickly allocate seats to groups or individuals, streamlining the ticketing process.

Bulk Ticket Refunds: According to the vendor, Outbox simplifies the refund process by allowing organizations to process ticket refunds in bulk. This feature is claimed to be beneficial for events that require mass refunds, such as cancellations or rescheduling. Organizations are presented as being able to efficiently manage refund requests and provide timely resolutions to their customers.