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Rackspace Managed Hosting

Rackspace Managed Hosting

Overview

What is Rackspace Managed Hosting?

Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

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Recent Reviews

TrustRadius Insights

Rackspace's Cloud VPS services have found success in several key use cases, as reported by users and customers. Many have utilized …
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Good luck Rackspace

6 out of 10
February 08, 2018
Incentivized
Rackspace is being used to host many of our servers and databases. It is not being used by our whole organization because we are working …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Linux

$23.00

Cloud
per month

Windows

$75.00

Cloud
per month

Windows + SQL

$128.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Rackspace Managed Hosting?

Rackspace Managed Hosting is cloud computing company Rackspace's infrastructure-as-a-service offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments. Their options support general computing, databases, networking, storage, connectivity uses, and virtualized servers.

Bare Metal
A single dedicated server with a specific function, like a web server or database server. Storage, networking, and database options can be customized.

Virtualization
A single shared server that allows multiple users of the OS to each control their own network resources with the shared environment.

Private Cloud
Compute resources are shared within an organization, to offer a multi-tenant environment for (internal or external) customers.

Rackspace Managed Hosting Integrations

Rackspace Managed Hosting Competitors

Rackspace Managed Hosting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Rackspace Managed Hosting is cloud computing company Rackspace's managed IT services and IaaS offering. Its infrastructure options include bare metal servers, virtual single-shared servers, and cloud multi-tenant environments.

Amazon Web Services are common alternatives for Rackspace Managed Hosting.

The most common users of Rackspace Managed Hosting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(64)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Rackspace's Cloud VPS services have found success in several key use cases, as reported by users and customers. Many have utilized Rackspace's robust infrastructure and top-notch performance capabilities to host their MySQL database infrastructure, ensuring reliable and secure data storage. Additionally, Rackspace's cloud site services have been a popular choice for hosting WordPress sites, providing a reliable and scalable platform for managing multiple websites. Users appreciate the flexibility and customization options offered by Rackspace, allowing them to optimize their web and database hosting solutions for optimal performance. Furthermore, Rackspace's Managed Hosting has been vital to the online presence of companies, ensuring industry-leading uptime and stability for business-critical applications. Overall, users have praised Rackspace for its reliability, customization options, and attentive customer service, making it a preferred choice for businesses that rely on flawless hosting and timely support.

Excellent Support: Reviewers have consistently praised Rackspace for its excellent support, with multiple users stating that the support provided by Rackspace is responsive, reliable, and helpful. Many reviewers describe the support team as knowledgeable and easily accessible, emphasizing their dedication to understanding and assisting customers' businesses.

Robust Server Offerings: Numerous users appreciate the robust server offerings provided by Rackspace. They mention that Rackspace's servers are highly scalable, offering flexibility in terms of complex topologies, independent storage scalability, and distributed workloads. Additionally, reviewers highlight that Rackspace has excellent uptime with almost no occurrences of website downtime.

Fair Pricing: Several users find the pricing offered by Rackspace to be fair. They indicate that the pricing aligns with the quality of service provided by Rackspace. This positive sentiment towards pricing indicates that customers feel they are getting value for their money when using Rackspace's services.

Slow and Unusable Cloud Files: Some users have found the Cloud Files offering to be relatively slow and unusable, affecting their ability to efficiently store and retrieve data.

Confusing Web Management Panels: The presence of 2-3 different web management panels with different logins has been frustrating and confusing for users, making it difficult for them to navigate and manage their accounts effectively.

Poor Customer Support: Users have expressed dissatisfaction with the customer support provided by Rackspace, stating that it has gotten worse over the years and now comes at an additional monthly fee. This has led some users to consider moving their servers to a different company due to the poor support service.

Several recommendations have been given by users based on their experiences with Rackspace hosting services.

One suggestion is to consider using an alternate cloud hosting service that provides better support and lower costs.

Users also recommend establishing a good relationship with the Business development consultant at Rackspace, as they offer valuable technical expertise and assistance with architecture and best practices.

Another recommendation is to explore Rackspace's cloud services and rack connect for both cloud-based and dedicated solutions.

Attribute Ratings

Reviews

(1-15 of 15)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Rackspace for their OpenStack hosting. This allows us to run our automation in the cloud and on-prem the same. The benefit is tremendous as we don't have to write two sets of deployment logic and automation.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Rackpace Cloud is being used in two ways in our company, for file hosting and for their Managed Cloud Hosting platform. We use it across the entire company, and rely heavily on the cloud-based cloud system for many important aspects of the company. The Managed Cloud Hosting Platform is vital to our presence online, and we rely on Rackspace to provide industry-leading uptime, and have been rarely disappointed.
John Reeve | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We host a few servers with Rackspace for various things like serving up web sites and running a Nagios monitoring platform. We chose Rackspace because we wanted to have a few cloud servers outside of our normal cloud ecosystem. This was an important factor for monitoring, because we wanted to monitor our production environment, which is hosted with a different vendor, from outside that vendor's network.
February 08, 2018

Good luck Rackspace

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Rackspace is being used to host many of our servers and databases. It is not being used by our whole organization because we are working on switching over to AWS. Rackspace used to be great and reliable but has slowly been less and less reliable. Rackspace has been great at building new servers and customizing them which has been great as we are building out more machines.
Gideon Caspi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Rackspace for our web and database hosting, with our use handled within the IT and eCommerce departments. Our dealings with Rackspace circle around the technical aspects of hosting and serving our website and database files, and optimising the performance of both of these. It is important to note that they are responsible for the software and hardware on the server side, with no relation to the codebases themselves.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Rackspace is our dedicated hosting service for our website and many other components that are vital for the day to day running of our business. Everything we do, everything we provide to earn money is made possible due to Rackspace. We required a service that ensured flawless hosting with great customer service and response times, and we got it.
Jim Rubenstein | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Rackspace's Cloud VPS services, as well as their cloud site services.

These services were used to host a MySQL database infrastructure and a series of Wordpress sites, respectively.

Rackspace's cloud VPS infrastructure is very robust and offers some top-notch performance capabilities out of some of the other providers in the space.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use multiple products of Rackspace throughout the entire organization. We first used their cloud site solution and then we added their cloud server solution. When a new email solution had to be addressed, Rackspace's Webmail and Hosted Exchange worked great. We have since moved to Office 365, but working with Rackspace's fanatical support team made everything easy and stress free.
March 14, 2017

Steady & useful

Valerie Cabral | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
All email is Rackspace hosted, all cloud hosting is also done through Rackspace. Functionally, only one department is really aware of Rackspace or directly interacts with it, but the whole company and product is dependent upon it. Rackspace allows us to administer our email and to dependably host the SaaS portion of our product- both of which have been extremely stable throughout my tenure.
Adam Boulware | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Rackspace cloud servers to host our company website as well as hosting of other specialized websites for clients. We are a Rackspace partner and reseller. We resell Rackspace email services to clients who need hosted email. We have also built websites for customers who want to host their own websites, in which scenario we always recommend Rackspace as a cloud provider.
John Wooten | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
Rackspace is, and has been, a cornerstone component of our business solutions and service offerings. Utilized both as an underpinning of our own internal operations, Rackspace Cloud Servers has also served as direct extension of our business to address a wide range of client-specific data center applications and storage requirements. Scalable, secure, redundant, compliant and cost-effective... all backed by the highest level of always-on support we have ever received within this highly competitive and ever-evolving market. Simply put, for much of what our consultancy does? Rackspace IS our business!
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