Overview
What is Verint Digital-First Experience?
Verint's Digital-First Engagement software helps to seamlessly provide customers with the right experience at the right moment on their channel of choice.
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Product Details
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What is Verint Digital-First Experience?
Verint's Digital-First Engagement software helps to seamlessly provide customers with the right experience at the right moment on their channel of choice.
Products included in the Customer Engagement suite include:
With Verint Digital-First Engagement solutions, the user can:
- Drive personalized, proactive connections on a customer’s channel of choice
- Automate interactions and improve key metrics while elevating customer experience
- Combine a workforce of humans and bots seamlessly with engagement orchestration
- Harness data to drive insights and action with Verint Da Vinci AI and Analytics
Products included in the Customer Engagement suite include:
- Conversational AI - Elevate customer experience and improve operational efficiency with enterprise self-service solutions for customers and employees.
- Engagement Channels - Customer and employee preferences are shifting. Through private or social messaging, brand communities, or other channels, Verint helps to keep the conversations going.
- Engagement Orchestration - Orchestrate interactions with intelligent workflows that connect people, data, and experiences.
- Knowledge Management - Consumer patience for the wrong answer is non-existent. Deliver accurate information in an instant.
Verint Digital-First Experience Competitors
Verint Digital-First Experience Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |