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Verint Digital-First Experience

Verint Digital-First Experience

Overview

What is Verint Digital-First Experience?

Verint's Digital-First Engagement software helps to seamlessly provide customers with the right experience at the right moment on their channel of choice.

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Pricing

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What is Verint Digital-First Experience?

Verint's Digital-First Engagement software helps to seamlessly provide customers with the right experience at the right moment on their channel of choice.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Verint Digital-First Experience?

Verint's Digital-First Engagement software helps to seamlessly provide customers with the right experience at the right moment on their channel of choice.

With Verint Digital-First Engagement solutions, the user can:
  • Drive personalized, proactive connections on a customer’s channel of choice
  • Automate interactions and improve key metrics while elevating customer experience
  • Combine a workforce of humans and bots seamlessly with engagement orchestration
  • Harness data to drive insights and action with Verint Da Vinci AI and Analytics

Products included in the Customer Engagement suite include:
  • Conversational AI - Elevate customer experience and improve operational efficiency with enterprise self-service solutions for customers and employees.
  • Engagement Channels - Customer and employee preferences are shifting. Through private or social messaging, brand communities, or other channels, Verint helps to keep the conversations going.
  • Engagement Orchestration - Orchestrate interactions with intelligent workflows that connect people, data, and experiences.
  • Knowledge Management - Consumer patience for the wrong answer is non-existent. Deliver accurate information in an instant.

Verint Digital-First Experience Competitors

Verint Digital-First Experience Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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