Verint

Verint® provides an open platform, powered by data and bots, to drive CX automation. 

We draw on the latest advancements in artificial intelligence, open integration, and the science of customer engagement to enable organizations to respond to an ever-increasing number of customer interactions over their channels of choice.

Verint helps close Engagement Capacity Gap™: the gap created when an organization lacks the resources required to deliver the level of engagement their customers expect. Closing this gap enables them to build enduring relationships with customers and drive real business results.

Explore Verint Open Platform:

• Verint Open Platform delivers fast ROI and best-of-breed CX automation via AI-powered bots and an Open CCaaS architecture.

• Verint Da Vinci™ AI injects AI directly into workflows and puts AI at your fingertips.

• The Verint Engagement Data Hub helps deliver fresh insights by breaking down data siloes and making interaction and experience data from all channels available for analysts in an open, unified, and cohesive way.

Verint customers include Costco Wholesale, Google, Humana, Lyft, Microsoft, Navy Federal Credit Union, and more.

It’s time to open your brand to new customer engagement possibilities.