Viandd

Viandd is a direct online ordering software designed specifically for restaurants of all sizes. According to the vendor, this platform caters to restaurant owners, food and beverage managers, and professionals in the hospitality, food service, and catering industries. The suite of features provided by Viandd includes a mobile ordering app, online ordering website, cloud point of sale system, analytics tools, and more. The vendor claims that Viandd aims to streamline operations, enhance customer engagement, and help restaurants make data-driven decisions for success.

Key Features

Mobile Ordering App: According to the vendor, Viandd offers a mobile ordering app that allows customers to conveniently place orders, customize their preferences, and make payments directly from their smartphones or tablets. Customers can track their orders in real-time and receive notifications when their food is ready for pickup or out for delivery.

Online Ordering Website: Viandd's online ordering website enables customers to easily browse menus, place orders, and choose from various order types, including delivery, pickup, table reservations, and catering. The vendor claims that the website is fully responsive and accessible from any device, ensuring a seamless ordering experience for customers.

Cloud Point of Sale (POS): The vendor states that Viandd's cloud-based POS system is specifically designed for restaurants, enabling them to efficiently manage orders, process payments, and track sales in real-time. The intuitive interface allows staff to take orders, send them to the kitchen, and manage delivery logistics. Comprehensive reports and business insights are also provided to help restaurants make data-driven decisions.

Analytics & Business Insights: According to the vendor, Viandd's platform includes powerful analytics and business insights tools that provide detailed reports on sales, order volume, customer behavior, and more. Visualizations and trend analysis are claimed to help identify growth opportunities and areas for improvement. Restaurants can optimize their menu offerings, pricing strategies, and marketing campaigns based on these data-driven insights.

Inventory Management: Viandd's inventory management features help restaurants track and manage their inventory effectively. Automatic alerts for low stock items, ingredient usage tracking, and purchase order generation are claimed to streamline the supply chain. Integration with the POS system ensures accurate inventory tracking and prevents stockouts.

Restaurant Management: The vendor states that Viandd's platform offers comprehensive restaurant management features, allowing restaurants to manage menu items, pricing, promotions, and store information from a centralized dashboard. Multi-location control enables the management of multiple outlets from one place. Customer engagement, loyalty programs, and feedback systems are also provided to enhance the overall guest experience.

Multi-channel Order Integration: Viandd seamlessly integrates with various online ordering channels, including third-party delivery platforms and aggregators. According to the vendor, this integration enables restaurants to receive orders from multiple channels directly into their POS system, eliminating manual order entry and reducing errors. Restaurants can efficiently manage orders from different platforms and ensure timely delivery or pickup.

QR Code Menus: Viandd enables restaurants to create QR code menus that provide a contactless dining experience. Customers can scan the QR codes to access the digital menu on their smartphones, view attractive food images, and make selections. Real-time menu updates and detailed descriptions are claimed to streamline the ordering process.

Loyalty Management: According to the vendor, Viandd's loyalty management features help restaurants build and manage customer loyalty programs. Restaurants can reward customers for repeat business, referrals, and social media engagement. The system tracks customer points, rewards, and redemption history, allowing restaurants to customize their loyalty programs to fit their brand and customer preferences.