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Workday HCM

Workday HCM

Overview

What is Workday HCM?

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

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Recent Reviews

HCM for the Modern Age

8 out of 10
February 21, 2024
Incentivized
Workday HCM is currently being utilized to streamline and automate current manual processes as well as provide an ability to track our …
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Unlogical but it works

4 out of 10
February 01, 2024
Incentivized
I use Workday for managing candidates. Applications, contracts, checking information about managers. Job advert and all infomation about …
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Workday HCM Review

10 out of 10
September 21, 2023
Using Workday HCM, it is possible to gain a total image of the workforce for a user. Further, it helps to understand the total people …
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Workday for HRMS

7 out of 10
December 08, 2021
Incentivized
Workday is our organization's Human Resources application. We perform all the HR activities such as Personal Information view and update, …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (88)
    8.1
    81%
  • Workflow for transfers, promotions, pay raises, etc. (84)
    7.9
    79%
  • Employment history (86)
    7.4
    74%
  • Job profiles and administration (88)
    7.2
    72%

Reviewer Pros & Cons

View all pros & cons
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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://softwareconnect.com/human…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $100 per year per user
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.7
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6.8
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.7
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.2
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8
Avg 7.7
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Product Details

What is Workday HCM?

Workday Human Capital Management is built as a single system with a single source of data, single security model, and single user experience. Workday offers organizations a cloud-based system designed to evolve, to meet changing business needs today and into the future. The system also ensures that customers are always on the latest version with up-to-date capabilities, whether they’re using Workday on a browser or mobile device. Workday HCM is part of a single system with other Workday products including Workday Financial Management, Workday Payroll (for the U.S., Canada, France, and the UK), Workday Recruiting, Workday Learning, and Workday Planning.

Key product areas:
  • Human Resource Management
  • Organization Management
  • Business Process Management
  • Reporting and Analytics
  • Employee and Manager Self-Service
  • Absence Management
  • Benefits Administration
  • ACA Management
  • Compensation Management
  • Performance and Goal Management
  • Talent Management
  • Survey Framework
  • Contingent Labor Management

Workday HCM Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Reorganization Management
  • Supported: Workforce Planning

Workday HCM Video

Workday HCM

Workday HCM Competitors

Workday HCM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.

Workday HCM starts at $100.

Oracle Fusion Cloud HCM and SAP SuccessFactors are common alternatives for Workday HCM.

Reviewers rate Review reminders and Company Website Posting highest, with a score of 8.5.

The most common users of Workday HCM are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(587)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Tom Glasscock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I helped a client company select and implement Workday for all of its 5,000 employees in 40 countries. Until that point, my client did not have a global, integrated HR system of record in place.
  • Highly configurable; makes it easy to conform to business requirements
  • Great end user experience; intuitive interface is easy to navigate
  • Consistent, transparent and inclusive cycle of innovation and improvement
  • No LMS
  • Since it is easy to configure, a high level of discipline is required to keep workflow streamlined and simple. This is not as easy as it sounds.
System as a whole needs to mature further, particularly around recruiting.
Human Resource Management (7)
52.857142857142854%
5.3
Employee demographic data
100%
10.0
Employment history
N/A
N/A
Job profiles and administration
N/A
N/A
Workflow for transfers, promotions, pay raises, etc.
100%
10.0
Organizational charting
70%
7.0
Organization and location management
100%
10.0
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management (6)
25%
2.5
Pay calculation
N/A
N/A
Support for external payroll vendors
100%
10.0
Benefit plan administration
50%
5.0
Direct deposit files
N/A
N/A
Salary revision and increment management
N/A
N/A
Reimbursement management
N/A
N/A
Leave and Attendance Management (3)
66.66666666666667%
6.7
Approval workflow
100%
10.0
Balance details
100%
10.0
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (4)
87.5%
8.8
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
90%
9.0
Employee recognition
60%
6.0
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
63.33333333333333%
6.3
Report builder
100%
10.0
Pre-built reports
90%
9.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
N/A
N/A
New hire portal
N/A
N/A
Manager tracking tools
N/A
N/A
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • UltiPro,SilkRoad Life Suite,SAP,Oracle PeopleSoft,lawson,ADP Vantage HCM,Lumesse,NuView
My client organization gave Workday the highest ratings for usability and suitability for its business needs. Other solutions didn't have the global foot print required or opted out of bidding on the project for a variety of reasons.
My client has been quite pleased with Workday.
  • Vendor implemented
Yes
Design, Architect, Build, Test, Implement
Change management was a big part of the implementation and was well-handled
Allow more time for data conversion. No, seriously. Make an initial estimate for this then double it.
  • We did not allow enough time for data conversion.
  • It was very difficult and painful to keep processes as simple as possible. The temptation to "over configure" the system can be very strong.
Keep your processes simple and cleanse your data.
  • Mobile apps
  • Updating your personal profile
  • Configuring the system to meet business requirements for workflow and approvals for various transactions such as hiring, compensation, etc.
  • It is very easy to "over configure" workflow. Be careful not to make things more complicated than actually necessary.
Yes
The mobile interface really shines.
It's the best product I've seen out there.
Linda Buckley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Workday is used across Georgetown University for Human Capital Management, Payroll, Benefits, Time Tracking, Academic Appointments. It provides an auditable workflow, electronic onboarding, and paperless benefits/payroll election. It also provides secure document and data storage. Workday replaced a highly customized main frame product (Genesys) that required alot of outside-system paper approvals and processing which result in delays, lost documentation and a specialized IT staff for maintenance.
  • The Single User Version philosophy, while a challenge for change management due to the frequent upgrade cycle, allows for our unique higher education requirements to be incorporated rapidly. Because of this, Product support is responsive and timely.
  • Georgetown is a design partner and this close relationship allows us to provide feedback for constant product improvement. This design partner philosophy and willingness to take feedback and adapt has been a huge selling point for user acceptance at Georgetown.
  • Workday provides a very secure storage platform that experiences very infrequent outages. When outages occur they are typically resolved in under an hour.
  • Even for non-design partners, Workday provides options to join User Groups to preview planned functionality. Also Workday encourages users to create Brainstorms for new ideas that the community votes upon. The ability to provide feedback prior to releases is also key to change management and user acceptance. Workday has a good track record in terms of adopting customer brainstorms.
  • Workday maintains and facilitates a Community of Users to ensure self-sufficiency, sharing lessons learned and knowledge sharing.
  • Any ideas for improvement are considered by Workday and the company provides multiple avenues for feedback (see above). Any issues we have experienced in the past have been addressed or are in the process of being addressed.
  • One source of frustration is the lack of documentation; however, with the rapid rate of improvement that Workday has been able to sustain, documentation is a reasonable trade-off for their responsiveness.
  • Not an area for improvement, but a factor for consideration is that use of Workday does require some technical IT experience. A big selling point is that organizations don't need to keep teams of dbas and technical experts on hand to maintain the system, as with a Main-frame. But Workday does require some technical IT support. This is particularly true for integrations and reporting.
As with anything, the choice of product is dependent upon the needs of the organization. However if an organization wants an easy-to-use, intuitive, configurable system that improves constantly and is focused more on the business user than the technologist, Workday is ideal. If an organization is change-averse and wants a more traditional platform that is customizable, and stable for long periods of time with lots of documentation, this may not be the best fit. The difference between Workday and a more traditional ERP can be thought of as the difference between an iphone and a central switchboard.
Human Resource Management (7)
72.85714285714286%
7.3
Employee demographic data
100%
10.0
Employment history
70%
7.0
Job profiles and administration
70%
7.0
Workflow for transfers, promotions, pay raises, etc.
90%
9.0
Organizational charting
40%
4.0
Organization and location management
90%
9.0
Compliance data (COBRA, OSHA, etc.)
50%
5.0
Payroll Management (6)
80%
8.0
Pay calculation
90%
9.0
Support for external payroll vendors
N/A
N/A
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
90%
9.0
Reimbursement management
100%
10.0
Leave and Attendance Management (3)
96.66666666666666%
9.7
Approval workflow
100%
10.0
Balance details
100%
10.0
Annual carry-forward and encashment
90%
9.0
Employee Self Service (5)
72%
7.2
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
90%
9.0
View company policy documentation
70%
7.0
Employee recognition
N/A
N/A
Asset Management (1)
80%
8.0
Tracking of all physical assets
80%
8.0
HR Reporting (3)
60%
6.0
Report builder
90%
9.0
Pre-built reports
90%
9.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
95%
9.5
New hire portal
100%
10.0
Manager tracking tools
90%
9.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
There is nothing comparable to Workday that provides integrated HCM, Benefits, Payroll, Grants Management, Time Tracking, Faculty Appointments, Financial Accounting, Endowment/Gift Accounting, Expense Reporting, Asset Management, Capital Project Management and flexible reporting in the cloud. There are plenty of HR and Financials solutions but very few that combine all of the functions we need for the enterprise without heavy customization.
13000
HR, Benefits, Payroll, Employees, Managers, Faculty Records/Provost, Student employment office (Graduate and undergraduate)
7
Configuration Specialists who have a mix of skills to include Business Analysts (Payroll, Compensation, Benefits), Integrations Specialists, Report Writers, security management, Documentation/Communications. This team tests, manages new releases, works with commmunity to troubleshoot issues and provides help to user. This team also manages support cases and interactions with the Workday Community. There is also a team of 7 analysts who are dedicated to the financials implementation reporting to a Project Manager.
  • Payroll (Current)/Benefits Enrollment and Management (Current)
  • HR/Onboarding/ Timetracking (Current)
  • Academic Appointments (Current)
  • Financial Management/Accounting (July 2014)
  • Grants Management (July 2014)
  • n/a
  • Applicant Tracking
  • Performance Management
After some initial challenges with change management, Georgetown has been successfully using Workday for over two years. We will go live this year with Financials replacing our current highly customized Peoplesoft Financials system. We have high confidence in a successful financials implementation and have been very pleased with Workday's responsiveness and adaptability to the needs of higher education.
  • Vendor implemented
  • Implemented in-house
  • Professional services company
HCM, Benefits and Payroll were implemented by Workday and with Towers Watson as an implementation partner.

Time Tracking and Academic Appointments was implemented in-house.

Financials is being implemented by Workday along with CedarCrestone.
Yes
Phase I: HCM, Benefits, Payroll
Phase Ia: Time Tracking, Academic Appointments
Phase II: Financials
Change management was a major issue with the implementation
  • The number of users at Go-Live should be limited to as small a number as possible to allow for learning and refinement before opening to everyone.
  • Hands on training in the system is essential -- the error rates in transactions drop after a steady rate of about 50 transactions a month
  • A central source for information and communication is essential (website)
  • continual governance by stakeholder groups is essential for successful adoption of new functions/ major changes in the system, even after Go-Live
  • Early User testing and exposure critical to identify potential issues
  • Support should be geared primarily to those in the system who will be doing transactions, not employees/managers as self--these are fairly self explanatory or can be handled via video/online screen captures or FAQs
  • Training needs to be available continuously
  • We designed an overly complicated security structure which created issues after Go-Live and limited our ability to do meaningful reporting
  • When Georgetown went live we were the only Higher Ed institution on Workday so there were some issues with flexibility and configurability for higher ed business cases. This situation has markedly improved as more Universities go-live and the community learns more about Higher Education scenarios
  • When Georgetown went live there were not many in the Workday eco system who had expertise in Higher Education to assist in the implementation. Again this gap is rapidly closing as more universities adopt Workday.
  • As noted earlier, the relative lack of resources who know and can implement Workday is a challenge. Because many of the implementers are supporting multiple customers, it is difficult to keep their focus.
I was not here at the time of implementation, but was involved in the stabilization post implementation and cleanup. Because Georgetown was the first higher education institution it was not the smoothest implementation however this is mitigated by several factors:
1. Relative immaturity in the higher ed space
2. Our own lack of expertise and experience with the system
3. Challenges in terms of Workday Resources. Because the community is small, there is a significant challenge in getting dedicated resources to support implementations
  • Online training
  • In-person training
  • Self-taught
The instructors are knowledgeable, the ability to do hands-on exercise throughout are invaluable. The materials are useful reference after training is over. However, for basic functionality the system is pretty easy to pick up and there are plenty of free classes and tools so that only the system support and implementation team really need to take formal Workday training.
Very helpful. Broad range of topics available.
Yes but as noted earlier for the system administrators, they should go to formal training. This allows them to ask questions of the instructors about specific use cases for their organizations. Also you learn useful tips and tricks that are not easy to discover by learning on your own. Having said that, most of the basic functionality can, in fact, be learned without formal training and most of our users do not attend formal Workday-offered training.
It is very configurable. It is not customizable, but it is very configurable. We are able to create validation rules and routing rules to cover most contingencies.
No
Since we are currently still in an implementation mode, we have a dedicated Engagement Manager so do not require premium support right now. Overall the support we receive is timely and the availability of the Workday Community and Brainstorm function allows us to interact and learn from other users who may have similar problems.
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Yes
Yes, bugs are fixed very quickly. As with all software it is often difficult for a customer to know if an issue is a bug, user error or some other issue. There are multiple avenues to report problems to help sort out if it is a bug or some other problem: customer support center, Workday Community, brainstorms and working with other customers. Once identified as a bug Workday has been very quick to resolve and update.
There are numerous examples but there is one notable experience: a bug was discovered in our timesheet functionality that was introduced as a result of other upgrades. This particular functionality was in the process of being deprecated and we were one of very few organizations still using it. We made the decision to take the system down, as we were in the midst of timesheet approval cut offs, when the issue was identified to allow for troubleshooting. The support team in Dublin called us within minutes of logging a high priority support case and had a fix in place for us to test within 6 hours which allowed us to make the decision to restore system operations in less than 24 hours. In addition Workday has opened proactive cases on our behalf when they have noticed issues that we haven't.
  • Employee self service is very easy--onboarding, benefits elections, payment elections
  • Business Processes are intuitively obvious and user friendly
  • Manager self service for approvals of time off, etc.
  • Custom reporting requires some technical expertise and training
  • Integrations also require technical expertise
  • Security and maintenance also requires technical expertise
Yes
For the features we have adopted so far the functionality is relatively limited (supports time tracking, time off) but the interface works pretty well.
Overall this is a highly useable product. It does require continual use to stay current on changes in the User Interface and functionality, but as noted earlier, this is a reasonable trade-off for the rapid rate of improvement. It is very user friendly and the templated business processes prevents the system from becoming overly complicated
The community is small and the resources constraints creates some tension in terms of getting their attention to our implementation needs. While the Product Development is superb and responsive, Workday Professional services and the eco-system is still growing.
On balance Workday is quite responsive to our needs but, as noted earlier, the resource constraints are a challenge that should improve as the ecosystem continues to grow.
I can't respond to this as I was not here at the time of negotiation.
Patience and clear communication of expectations is key. Also you really need to have dedicated staff who can spend time in the Community researching and experimenting with the system.
Yes
Because it is a single user version, we undergo upgrades to new versions twice a year (previously three times a year). The releases go relatively smoothly, you receive a test tenant and there are usually "coffee breaks," communications and updates via the community. For any big major changes to the User Interface, there are always hiccups as people get used to it, but Workday offers plenty of forums for preview/comment.
  • The new U/I is more user friendly.
  • There were significant improvements made to reporting.
  • This latest version provides significantly more functionality in the financials space for Higher Ed: endowments and grants
  • Retroactive cost allocations
  • Composite reporting
  • Non billing milestones for grants
No
No
Susan Davies | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Workday HCM across our organization for Onboarding, Benefits, Payroll, Absence Management and Time Tracking. We will soon be rolling out the manager self service functionality.
  • Associate Self Service allows for the employee to manage their personal information and gives them the ability to set up and assign by pay type their direct deposit, Federal and State withholding. They also have varying views of their payslips - very detailed to just the basics.
  • Accountability and visibility for absence management. Managers can view time off for their entire team, balances for their team.
  • Our first experience was Open Enrollment last year. Users found Workday to be very intuitive and user friendly.
  • Understanding how the business processes drive the different components. Some components are very detailed. It really takes a designated person to be the subject matter expert of the "back of house" maintenance and trouble shooting.
  • Out of the box we didn't know what we didn't know. It's taken us about 4 months to iron out some of the idiosyncrasies and connect the dots.
We absolutely love the ease of navigation and features of the modules we've initiated with Workday. I previously have used PeopleSoft, UltiPro and ADP systems and I consider Workday to be the Cadillac of these systems. We've only been on Workday 6 months and we continue to validate we made the right system choice for HCM, Benefits and Payroll.
Human Resource Management (7)
90%
9.0
Employee demographic data
90%
9.0
Employment history
90%
9.0
Job profiles and administration
90%
9.0
Workflow for transfers, promotions, pay raises, etc.
90%
9.0
Organizational charting
90%
9.0
Organization and location management
90%
9.0
Compliance data (COBRA, OSHA, etc.)
90%
9.0
Payroll Management (6)
78.33333333333333%
7.8
Pay calculation
100%
10.0
Support for external payroll vendors
90%
9.0
Benefit plan administration
90%
9.0
Direct deposit files
100%
10.0
Salary revision and increment management
90%
9.0
Reimbursement management
N/A
N/A
Leave and Attendance Management (3)
90%
9.0
Approval workflow
90%
9.0
Balance details
90%
9.0
Annual carry-forward and encashment
90%
9.0
Employee Self Service (5)
54%
5.4
View and generate pay and benefit information
90%
9.0
Update personal information
90%
9.0
View job history
90%
9.0
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
46.66666666666667%
4.7
Report builder
60%
6.0
Pre-built reports
80%
8.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
70%
7.0
New hire portal
90%
9.0
Manager tracking tools
50%
5.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
We liked that all customers are on the same version of the product and the minimum bi-annual updates. The customization is in the business processes you build within the delivered system. No "Bolt Ons". The visibility to managers to their teams was another big plus and we like the way the security is role based.
  • Implemented in-house
  • Professional services company
We partnered with OSV for our implementation.
Yes

Phase 1 was Benefits Open Enrollment

Phase 2 was HCM, Payroll, Time Tracking and Absence Management

Change management was a big part of the implementation and was well-handled
Major issue we had was with the inbound 401K file and we had some coordination confusion. Overall we did a great job of communicating the changes and providing the necessary tools to our associates.
  • Didn't know what we didn't know
  • Our integrations had not been adequately tested prior to go live
We had a small team - 5 of us total. It would have been nice to have a little larger team, but we made it work. Definitely helped that for our first payroll our 3rd party partner OSV was onsight. This minimized issues.
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