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SAP SuccessFactors

SAP SuccessFactors


What is SAP SuccessFactors?

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

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Popular Features

View all 48 features
  • Employee demographic data (354)
  • Employment history (364)
  • Organizational charting (377)
  • Job profiles and administration (350)

Reviewer Pros & Cons

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $85 per year Up to 100 Employees
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Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

Avg 7.6


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

Avg 7.9

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

Avg 7.7
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Product Details

What is SAP SuccessFactors?

SAP SuccessFactors HXM Suite provides cloud-based solutions that connect core HR and payroll, talent management, sales performance management, people analytics, and workforce planning. The SAP SuccessFactors HXM Suite enables users to put an organization's people at the center of everything – with solutions designed to meet their individual needs.

The SAP SuccessFactors Human Experience Management (HXM) suite covers:
  • Employee Experience Management
  • Core HR and Payroll
  • Talent Management
  • HR Analytics and Workforce Planning
  • Sales Performance Management

SAP SuccessFactors Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Experience-first approach designed for the individual
  • Supported: Strong partner ecosystem and extensible platform with complementary apps
  • Supported: Guided workflows allowing best practices to be melded with integrations to other systems
  • Supported: Global solutions and embedded localizations
  • Supported: Technology for core HR, payroll, talent acquisition, learning, talent management, and people analytics

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning supports informal and collaborative learningScreenshot of A modern LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of Learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of SAP SuccessFactors Opportunity Marketplace.Screenshot of Information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

SAP SuccessFactors Videos

SAP SuccessFactors Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.

SAP SuccessFactors starts at $85.

Workday Human Capital Management, Oracle Fusion Cloud HCM, and Cornerstone OnDemand are common alternatives for SAP SuccessFactors.

Reviewers rate Approval workflow highest, with a score of 8.5.

The most common users of SAP SuccessFactors are from Enterprises (1,001+ employees).
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Reviews and Ratings


Attribute Ratings


(1-25 of 461)
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Score 9 out of 10
Vetted Review
Verified User
In my organization, we use SAP SuccessFactors for managing shift schedule, leaves and attendance checking of my reportees. also to manage their profile and payroll. we use it for performance management purpose also. we use it for goal and KRA management to set goals and also to manage and update completion of goals by employees which can help to evaluate their performance.
  • Employee self service (attendance check, leave apply etc.)
  • Leave Management (apply, approve and manage leaves)
  • Performance and Goal (Goal setting and performance management for appraisal of employees)
  • Enhance UI of Goal and Performance Management
  • Leave applied during the year not showing in manager which can be improved. manager can see only leave balance.
  • Performance and appraisal management system can be made less complex
Anyone who want one stop solution for Employee management, Leave management, Payroll management and Goal setting and performance management with a reputed and renowned brand like SAP can blinfdy go ahead with SAP SuccessFactors. one one thing i felt missing is they should add provision to see leave applied by employees during the calendar period so it can help to managers.
Score 8 out of 10
Vetted Review
Verified User
We use it to manage our employee populations data, hiring and termination scenarios, payroll data, managing relationships between mangers and their direct reports, and organizational structure influencing different departments and smaller teams within those larger departments. To a certain degree contract employee data is also on the platform for us in a similar capacity to full time staff.
  • From a UI perspective it is nice to look at and simple to use for users
  • The integration center is helpful for supporting our downstream platforms
  • Auditing changes to data is fairly straightforward
  • Opening multiple instances of SAP SuccessFactors seems to be supported
  • When dealing with unique organizational structures it would be nice to be able to customize existing structures to match it
SAP SuccessFactors is fairly flexible and looks clean from a user perspective to use. It can accommodate most standard organizational structures, and configuring the platform is fairly flexible and adaptable. From our experience SAP SuccessFactors is well suiting for all sizes if the cost of utilizing it works financially.
Score 8 out of 10
Vetted Review
Verified User
Recruiting, onboarding, HR Data, Performance and goals, LMS, and soon succession and fieldglass
  • Easy to use when it works properly
  • makes recruiting easier
  • holding HR data
  • performance review process
  • Easier way to make changes without loading data
  • Changing leaders or org data without data loads
  • replication to S/4 can be a struggle, but that is likely due to our partner...and how they set it up
  • Org Chart management should sync across the position org chart automatically instead of having to make changes in multiple places
Recruiting is great, onboarding 2.0 has been a bit of a struggle but I again believe it may be how our partners set it up.

Immediate terminations often leave the termianted EE sitting as active due to workflows, but that is kind of the way things will be when the termination has to be actioned faster
Score 8 out of 10
Vetted Review
Verified User
Currently we use SAP success factor in the following areas at Adobe:

- Talent management- This includes recruitment, performance management and succession planning

- Learning and development - LMS and in career development

- Employee Central - Provides central repository for employees and we use it to manage payroll

- Employee engagement and benefits - it helps us automate HR processes and solves biggest problems faced while attracting and retaining top talent.

Business problems it has helped us address include the efficiency and automation in our HR processes. It has also helped us streamline recruitment and provide tools for employee development. Additionally, its secure and helps us ensure compliance with HR regulations providing secure storage and management of sensitive employee data.
  • Strategic HR planning
  • Employee Engagement
  • Talent acquisition and retention
  • Efficiently and Automation
  • The analytics portal could have more tutorial for understanding
  • The mobile/ tab version could get more smoother and available to everyone
  • Tracking and managing leaves was little difficult owing to not so user friendly UI
Well suited: For employee leaning management system (LMS) - Successfactors LMS allows orgs to deliver and track employee training programs. It addresses issues related to skill gaps, compliance training and overall employee development. Less appropriate: For Workforce analytics and reporting: I personally found the analytics segment difficult and cumbersome to use.
Pratik Gupta | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I have had a great experience using SAP success factors for various purposes like leave management system, reviews and ratings and compensation portal.
SAP succesfactors one of the best platform for the above use case.
  • Clean and simple UI
  • Fast in navigation
  • Easy to use
  • Good features and tools
  • API structure can be improved
  • Integration with third party apps can be improved
  • Loading time sometimes is more
Mostly suited for enterprises which are large as it provides so many features from the employ management to review and ratings management, it is a complete basket.
vishal sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use sucess factors basically for recruitment and onboarding of the employees.we find it little dry User interface for hiring section and to tract candidate progress and process and takes time to reflect the same in User interface .It should be more user friendly to in mobile version as compare to website version
  • Onboarding
  • Performance management
  • Learning
  • Recruitment
  • Intrutive user interface
  • Smoother integration with other systems
  • Enhance reporting capabilities
Sap success factor is well suited for integrated suite covering various aspects of human capital management
And the complex Hr needs.
It is helpful in scenarios where organisation seek a unified platform for talent management and employee management. It also helps in management for goal setting and learning management.
On other sides it might be less suited for smaller business with simple HR requirements due to extensive feature set Which could be perceived as overwhelming

Score 8 out of 10
Vetted Review
Verified User
Successfactors helps in time management, compensation management, performance review management. It shows the organization information and user information in structured way, the graph for team heirarchy is very useful. User demographic details are presents, and other colleagues information can be accessed quickly. We can connect with the HR representative quickly.
  • User primary details management
  • Time management
  • Performance review management
  • Performance management
  • Time management
  • HR connect
SAP SuccessFactors is well suited for large enterprises with complex HR needs, global organizations requiring multi-language and multi-country support, talent management processes, self-service capabilities for employees, and robust analytics and reporting. It may be less appropriate for small businesses, highly customized HR processes, on-premises deployments, and areas with limited internet connectivity. Consider specific requirements and consult with experts to determine suitability.
Score 9 out of 10
Vetted Review
Verified User
I use it mainly for leave management, attendance management, goal setting and appraisal and performance rating.<br><br>as such there is no any problem in system but some times it crashes and feels bit laggy and recently it started giving otp on whatsapp messages instead normal text messages which i think not good idea.<br><br>i use it for my self and for my teammates.
  • Attendance Management
  • Goal setting
  • Leave management
  • Appraisal management
  • Performance rating
  • Otp options
  • Better time off display (setting) for leaves
  • Option to view my reportees leave ing more detail ways like howmuch they applied and howmuch left during the year
Leave management, attendance management and performance rating system is very good i say it is easy to apply leaves and approval of the same.
i think scenario where improvement needed is leaves used and left presentation needs to be better for managers so they can understand well pending leave balance of their sub cordinates.
January 03, 2024

SAP the Brilliancy !

Score 8 out of 10
Vetted Review
Verified User
It has enhanced recruitment by optimising candidate sourcing and onboarding processes. Performance management tools facilitate goal setting and continuous feedback, fostering employee growth. Workforce analytics offer insights for strategic decision making, improving overall organisational efficiency and Employee Central provides a centralized hub for personnel data.
The scope of my use case involved configuring SucessFactors modules tailored to my organization's needs which included customising workflows, setting up performance appraisal cycles, and integrating with existing systems.

  • Comprehensive Talent Management
  • User Friendly Interface
  • Cloud Based and Scalable
  • Enhanced Customisation options to fine tune the system for business needs.
  • Smoother integration capabilities to enhance data flow and reduce disruptions.
  • Advance mobile functionality to enable users to manage HR processes effectively on the go.
It caters to businesses with diverse and global workforces. It's capabilities in multiple languages, currency handling and support for various employment practices makes it an ideal choice for companies operating in different regions and industries.
It is useful for prioritising talent management in any organization from recruitment to employee development.
This product is useful for organization's seeking scalable and cloud based HR solutions.
Score 10 out of 10
Vetted Review
Verified User
I have been using since from 3 years, issue documents and archive the same one it is executed. I am not sure about the major problem but some time it is taking long to buffer than usual. I used keep on asking it team to data speed for the same.
  • Data monitoring
  • Easy access
  • Login
  • Qualitative Planning to be improved
  • Result recording
  • Preview
Based on experience I can say that managing people's chart. Employee profile, payroll active etc.
Work hours from to end data storage by manual data entry takes lot of time and may went wrong. To avoid such case SAP successFactors is well suited for the large scale sectors. It give true data to employees and employer.
Score 8 out of 10
Vetted Review
Verified User
We use success factors as an HRMS portal, tracking various performance and peer reviews. Also, for enabling employee access to various org-wide policy documents, leave management, and org charts, amongst other things. We've had a very good experience since we switched to success factors, as it is really helpful in streamlining our performance feedback journey. We can take feedback from various peers and stakeholders easily. All of the related information is readily available for everyone, reducing the load on HR.
  • Org. charts.
  • Performance feedback.
  • Access to org policies.
  • UI could be better.
  • Navigation
  • Homepage previews.
It's a good product for taking performance reviews. We have a multi-layered feedback process where we need to take into account feedback from various leaders, Cross-functional heads, and even our peers in and out of the team.
Score 9 out of 10
Vetted Review
Verified User
I helped HR department to managed the recruitment of workforce. It helped to manage the talent and it really useful in planning the recruitments.<br>HR department used to consult with me as a manager of logistics and supply chain department for recruitment of my department. It allowed us to keep track of performance of employees.
  • Workforce recruitment
  • Talent management
  • Performance management
  • KPI management can be done better
  • Graphical representation
  • Feedback loop can be created for end user.
It was wonderful experience to see the status of new employees recruitment status. I don't need to ask again and again to HR department for status of the candidates recruitment. I can simply see it on my own. Having a big need graphical data representation to a quick glance for decision making which is missing here and they can improve on it.
January 02, 2024

Sap is really good

Vikas Verma | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
It is a fantastic tool to work. They have a very good tracking system. And manufacturing flow. The system is very adoptive in nature and can be ammeded as per industry requirements. This tool can also be accessed over internet. I love to work at the tool. We can recommend the same to our friends in other places.
  • Logistics
  • Procurement
  • Manufacturing
  • Accounts
  • Bar coding
It works very good in automotive, but other places it is not so effective. Such as this do not have a nesting process to calculate the proper usage by considering wastage. Anyhow looking to most of other process, we can recommend the SAP to all other collegea in the world. We are already using SAP in our global plants.
Sasha Dawson Weingart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
In the human resources department we have SAP SuccessFactors to more efficiently manage the hiring and performance of our staff in general, almost the entire payroll, with exemptions for some members of the board of directors. This software helps us to have a better view of the candidates for our job vacancies according to internal requirements, we can see from the beginning before scheduling the interviews which are the best candidates according to their professional profile and previous experiences without having to manually read their sheets of lives. I also like being able to view employee performance from SAP SuccessFactors so we can dynamically interact to foster teamwork and work performance.
  • Robust management and visualization for the recruitment of new personnel.
  • Easy dynamic performance management.
  • It helps create a personalized and dynamic career improvement path that encompasses the entire company and motivates all staff to follow an established training path.
  • In these 4 years the company has had very positive results and we have increased the professional level of our employees as required by the company and we also improved the quality of hiring.
SAP SuccessFactors provides a more accurate view of the work of the company's employees according to performance and generates alerts on working hours and has improved our internal recruitment system for the human resources department. With this software we have a very pleasant interface that allows us helps manage payroll and performance in just a few steps without spending long work hours reading data. It is essential to be able to save money for the company and with SAP SuccessFactors it has been possible to significantly reduce the costs of hiring with low labor standards, which in the long term generated extra expenses because more budget had to be allocated to new hires.
Score 7 out of 10
Vetted Review
Verified User
As an analyst, I use SAP to retrieve the data from the database and clean it. Then use the cleaned data to make dashboards to give insights to the CXOs interms of developing a new strategy development. It can be both process related or product/service related. Which is on long term aswell as short term.
  • Storing Large Amount od Data
  • Retrieving the data easily
  • Making the entry in a simpler manner
  • Adding dealer code
  • Taking bit more time to download huge data
  • no walkthrough of the modules
SAP SuccessFactors is well suited for most scenarios that I work in, as SAP is mainly meant for making entries and making custom codes and libraries as power our requirements. Even though SAP is not necessarily meant to make dashboard, adding it would be more beneficial. As we can analyse the data and make dashboards in one place.
Score 10 out of 10
Vetted Review
Verified User
Our Organization typically utilize SuccessFactors for various HR functions, including talent acquisition, performance management, learning and development, employee central, and workforce analytics.It helps us to aims to address common business problems related to HR management, such as talent shortages, inefficient recruitment processes, lack of employee engagement, and the need for accurate performance evaluations.
  • Recruitment Management
  • Onboarding
  • User Interface Complexity
  • Customization Challenges
  • Limited Reporting Flexibility
Large Enterprises with Complex HR Needs:SuccessFactors is well-suited for large enterprises with complex human resources requirements. Its scalability and extensive features cater to organizations managing a large workforce with diverse HR processes.
Score 10 out of 10
Vetted Review
Verified User
I am using SAP Success factors for Supplier management, Payroll check and management, for taking quick surveys, for updating attendance, to update reportees tagging and organization chart, to update and manage my goals/projects twice in a year during the performance review period, also learnings on modules shared by organization, to manage my team updates on leaves, night shift approvals, expense approvals,etc.
  • User friendly
  • Speed
  • View
  • No Points for now
This is bery much user friendly
Score 10 out of 10
Vetted Review
Verified User
As our organization SAP success factor use employee time sheet, employee life cycle, benefits and compensations. Also use for leave management, HR policies, organization chart, rewards and reorganization. Internally use for appreciation of other colleagues. Travel and other expenses reimbursement uses. Learning and development also utilizes through SAP success factor. So it beneficial for us.
  • Leave management of self and team is very well, we can check subordinates timing and leave status in a single clicks.
  • Training and development corner is very helpful to us, we can self register and also assign to subordinates.
  • We can check our organization chart structure. It is helpful to connect them.
  • HR policies easily available to access.
  • Inbuilt competencies selection should be there, It will help to easy out during performance review.
  • Training and other activities can to provided in graphical design.
  • There can be a option of email and contact number directory.
I prefer to maximum because the ease of access and work. Interface is too much simple, anybody can understand. It makes our work easier. Earlier software we use was not have too much feature in. Managing your goals is very easy if you want to change or improvement. Succession planning part can be improved.
Ujjawal Poonia | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
I recently had the opportunity to work with SAP SuccessFactors, and unfortunately, my experience left much to be desired. While the platform boasts a comprehensive suite of human capital management solutions, in my opinion, the user interface (UI) and the Career Site Builder (CSB) were major pain points that significantly impacted usability. I think the platform's failure to provide a user-friendly and developer-friendly environment poses a significant hurdle for organizations looking to leverage its capabilities effectively. Also the reason why we remove the SAP's Job board is that it's diability to post jobs directly on LinkedIn. Until these issues are addressed and the platform undergoes a much-needed modernization, it may be worthwhile for prospective users to explore alternative solutions that better align with contemporary expectations.
  • Profile Management
  • Organization Chart
  • Employee Appriciation
  • CSB Portal
  • UI Design
  • User Experience
  • Trained Technical Staff
One of the first things that struck me was the outdated UI of SAP SuccessFactors. In an era where sleek, intuitive interfaces are the norm, SuccessFactors felt like a relic from the past. Navigating through the various modules was cumbersome, and the I think the overall aesthetic lacked the modern appeal expected from an enterprise-level software solution.
Score 9 out of 10
Vetted Review
Verified User
I use SuccessFactors primarily for updating my time sheet, requesting time offs, viewing my comp details or even my org chart occasionally. Starting this year, we've also introduced our P&amp;G review process in Successfactors. This is great since we do not have to switch between multiple systems for different tasks. I have started my self reflection in Successfactors and it looks good so far.
  • Time Sheets
  • Leave Request management
  • P&G reviews
  • Comp details
  • UI could be better
  • Entering allowances should be easier
  • A reminder mechanism for time sheets
Successfactors does a pretty decent job for the modules that we use which are employee time management, requesting leaves, P&G reviews. I think there is room for improvement in the UI for performance management. AI is big now. We could always use some AI insights while filling up the P&G goals/reviews etc.
Jeykaran G B | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Success Factors helped us stabilise and automate the HR processes and impacted the business outcome positively. The suite of modules are well integrated and talk to each other so well that the data moves from one module to another without any lag. It also offers a great control of access management which takes care of the compliance aspects too. The data quality has tremendously improved with the help of SF which saves a lot of man hours which was spent on debugging the errors

  • Integrated modules that talk well with each other
  • Integration options available with other applications
  • Robust framework that bring great control to data structure
  • The framework is so complex that only a partner can help us make modifications to the processes
  • Absence of AI features
  • The implementation timelines are longer
Success Factors helped us get structure to our data sets which wasn't present pre implementation. The data from Success Factors are much reliable. It offers great reporting capabilities and live dashboards for each access of reports and trends.

On the other hand, Success Factors is ideal for companies with some existing framework which will be further improved by SF capabilities but not for companies that do not have an framework as it could take a considerable amount of time to build them in Success Factors.
Score 8 out of 10
Vetted Review
Verified User
SAP SuccessFactors is widely utilized for streamlining onboarding processes. It helps organizations efficiently manage tasks such as new employee documentation, orientation, and training. The platform's onboarding module enhances the overall experience for both employees and HR teams, contributing to a smoother integration of new hires into the company culture.<div>It helped me get on with my paper work after acquiring the job. </div>
  • Onboarding process
  • Categorisation of data
  • Ease of access
  • App functionality can be better
  • The email notification updates are too frequent and the mail is not viewable on all email clients
  • Better quality short pdf manuals can be made to be downloaded or accessed online for understanding it’s facilities
SAP SuccessFactors excels in scenarios requiring comprehensive human capital management. It proves highly effective for large enterprises with complex organizational structures, as it streamlines talent acquisition, performance management, and learning initiatives on a global scale. The platform is well-suited for industries with stringent compliance requirements, ensuring HR processes align with regulatory standards.However, in smaller organizations with simpler HR needs, the extensive features of SuccessFactors might be seen as overly robust and potentially cumbersome. Additionally, if there's resistance to digital transformation or a preference for localized HR solutions, the platform's cloud-based nature may pose challenges. It's essential to assess the organization's size, complexity, and willingness to embrace cloud solutions when determining the appropriateness of SuccessFactors. Customization and implementation costs are factors to consider, making it crucial to align the platform with specific business goals and requirements.
December 15, 2023

SAP is better

Abhishek Verma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Success factors had done a very tremendous job. While our organization were facing challenge related to the customer care concerns. SAP made it easy to work and provide resolution in real time. We were able to connect with the organisation and customer together. This has been one of most useful tool for our organization. We had resolved many concerns which seemed hard to resolve.
  • Organization management
  • Customer service
  • Acknowledgement of concern
  • Reliability
  • Need to work a little on data privacy
  • Improved UI would definitely be beneficial
  • Easy access
SAP software stands out as a versatile solution across industries, adept at harmonizing and enhancing business functions. Its prowess lies in unifying operations like ERP, SCM, CRM, finance, HCM, and industry-specific requisites. Tailored for large enterprises, SAP's strength lies in facilitating seamless operations, empowering data-driven decision-making, and efficiently managing diverse departments within organisations.
Bhawani Gour | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use SAP SuccessFactors for talent management, payroll, performance tracking, and employee development. It addresses issues like inefficient HR processes and skill gaps. Our use spans all departments, significantly improving HR efficiency and employee engagement.
  • Streamlines recruitment with efficient tracking and management of job applicants.Performance
  • Management: Facilitates real-time feedback and goal setting, enhancing employee performance evaluation
  • Offers a robust platform for e-learning and skills development, tailored to individual career paths.
Well-Suited for SAP SuccessFactors:Large corporations needing comprehensive HR management.Companies with a global workforce requiring multi-language support.Less Suited for SAP SuccessFactors:Small businesses with simple HR needs.Firms needing highly customized, industry-specific HR tools.
Neeraj Sharma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Using SAP SuccessFactors to track update my General information which includes payment, career, Employment, compensation, learning assistance, Time management and COVID 19 declaration. Using it to view Org Chart. Applying for leaves or any kind of salary advance. Using it for performance tracking for my team members and reporting at my work place
  • Performance tracking
  • Time management
  • Company info
  • Learning
  • Activation of Mobile app
  • Self assessment
  • Manager assessment
SAP SuccessFactors is used well when I manage my team, Requesting for time off, Viewing my profile or the org chart.
Best part is that you can view your learnings and plan for further learnings,
Managing your goals is something which I want some improvement where in this can be made little more detailed
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