8x8 Review
May 02, 2024

8x8 Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

We use 8x8 for employees to have the capability of receiving and placing work calls from wherever. This allows employees to work from home and stay connected to the office.
  • User friendly
  • Work from home
  • Connectivity and frequent dropped calls tends to be a frequent issue
  • Allows for administrative staff to work from home

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

8x8 is great for giving employees the work from home capability. This allows for the employees to stay connected from anywhere. The app also allows for a user friendly way to keep track of missed calls and voicemails.

8x8 Work Feature Ratings

Directory of employee names
9
Answering rules
5
Call recording
6
Call park
6
Call screening
9
Message alerts
9
Mobile app for iOS
9
Mobile app for Android
9