Overall Satisfaction with Adobe Marketo Engage
I used it to learn about Marketo through the training videos, found out about the Adobe Summit, and use it for Analytics for work.
- Organized well.
- Is very adaptable to company and job function.
- Offers a variety of tools.
- Runs slow sometimes.
- Is changing so often that it is difficult to ever become an expert on it.
- Isn't thorough enough.
Do you think Adobe Marketo Engage delivers good value for the price?
Not sure
Are you happy with Adobe Marketo Engage's feature set?
Yes
Did Adobe Marketo Engage live up to sales and marketing promises?
Yes
Did implementation of Adobe Marketo Engage go as expected?
Yes
Would you buy Adobe Marketo Engage again?
Yes
Adobe Marketo Engage Feature Ratings
Using Adobe Marketo Engage
- Better insight to email performance.
- Works well with salesforce.
- Better insight into database.
Adobe Marketo Engage Support
Pros | Cons |
---|---|
Quick Resolution Good followup Problems get solved No escalation required Support cares about my success | Need to explain problems multiple times |
No because having quick and efficient support seems like something that should go to every customer.
We were having an issue with the counts updating in the program dashboard and we put in a support request. They were pretty timely in getting the situation resolved and ensuring that our process was respected and that the issue didn't affect the emails that we were planning on getting out that day.