Avalara Review
February 02, 2023
Avalara Review
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
- CertCapture
Overall Satisfaction with Avalara
I use it daily, with uploading new tax certificates for customers. I also use it to reach out to customers to inform them when their tax certificates are about to expire and request a new tax certificate to be put on file. I use it daily to confirm with customers and coworkers if a customer has a valid sales tax exemption form on file or not.
- Easy upload form process
- Great reports for expiring forms
- Easier to manage the website, feel like there is a lot hidden that can be used.
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avalara go as expected?
I wasn't involved with the implementation phase
Would you buy Avalara again?
Yes
- I like how easily the tax returns are filed through the SST program.
- Trend / SX.e
I am not sure with this as the integration was before my time
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
We have benefited from CertCapture and the Avalara Returns tremendously. I personally use CertCapture on the daily, for easy access to customer accounts and see their sales tax exemption form status along with being able to upload sales tax exemption forms into the specific customer account. The Avalara Returns make the returns monthly easy in regards to the SST states.
I have only used Avalara so I do not have a valuable answer to this question