Avalara helps a lot!
Updated May 02, 2024
Avalara helps a lot!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- AvaTax
- Returns
- CertCapture
- Excise
- Communications
Overall Satisfaction with Avalara
We file sales tax returns in almost all taxable states. Avalara files our returns. We also use CertCapture and TTR.
- Calculating sales tax
- Keeping track of exemption certificates
- Tracking nexus
- Customer service reps knowledge
- Response times when issues arise
- Communication
- Less staff required
- ROI has been proven positive
- MORE ACCURACY
- Accounting
- Business Central
Somewhat difficult to resolve issues at first then eventually improve.
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
Yes absolutely, love these features.
Do you think Avalara delivers good value for the price?
Yes
Are you happy with Avalara's feature set?
Yes
Did Avalara live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avalara go as expected?
No
Would you buy Avalara again?
Yes
Avalara Feature Ratings
Using Avalara
15 - Sales, people and the accounting team
1 - Sales Tax knowledge, sales tax exemption knowledge by state
- Sales Tax Rates
- Exemption Certificates
- Sales Tax calculation
- To Track certficates
- Tracking business licenses
- Tracking use tax
- Tracking vehicles
- Tracking vehicle registrations