Overall Satisfaction with Braze
We use Braze to house all of our user data and send targeted emails and push notifications using multiple data points to allow for segmentation.
- User support
- Ease of implementation
- Currents and segmentation
- Better analytics
- Better understanding of ambiguous data points
- Quicker results with better accuracy
- Allowed for targeted messaging
- Help reduce churn
- Identify unique behavior and interests of users
Braze was great for segmentation and made it easy to do so. Sending multi-step emails was also fairly seamless.
Braze is far more advanced than both of these tools.
Do you think Braze delivers good value for the price?
Not sure
Are you happy with Braze's feature set?
Yes
Did Braze live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Braze go as expected?
I wasn't involved with the implementation phase
Would you buy Braze again?
Yes