HRIS Analyst's Honest Review of Ceridian Dayforce's HRIS Capabilities
Updated July 10, 2023
HRIS Analyst's Honest Review of Ceridian Dayforce's HRIS Capabilities
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Ceridian Dayforce
We use Ceridian Dayforce for scheduling, timekeeping, payroll, HR profile management, benefits administration, and recruiting. Ceridian Dayforce acts as our central repository of employee information, and we use it to pull employee data out of other software that we use. Being a law firm, we have a range of different employee tiers, ranging from part-time hourly workers to partners/owners of the firm, and Ceridian Dayforce allows us to manage and pay all of those different employee tiers from one system. For recruiting, it improved our talent acquisition process by moving us out of email and spreadsheets into one centralized system where we can post a job and hire candidates directly into the HR system.
- Reporting. It has an extensive report builder with stock reports, ad-hoc reports, and the ability to build your own custom reports.
- Payroll. The continuous payroll engine makes processing complex payrolls much easier and faster.
- Forms. The stock forms are a great jumping off point to start creating custom forms that work better for your processes and organization.
- Documentation. Every module is well documented, and you're always bound to learn something if you read through them properly!
- Customer Support. They are great at innovation, but it can be frustrating trying to get support for features because they're always at high ticket volume. They have different support tiers based on your organization's size, so if you're a smaller customer, it is hard to get consistent support.
- Functionalities are not always consistent across modules. Some areas of Ceridian Dayforce have audit capabilities to track data changes, but some don't, and it's hit or miss which features have them.
Ceridian Dayforce will auto-populate federal forms, like federal and tax withholding, for each new year. They have dedicated areas of Ceridian Dayforce for things like OSHA reporting, EEO reporting, etc. There are details built into job configuration and benefits configuration to easily make sure they're configured in a way that is compliant. They offer stock reporting with employee data that pertains to compliance reporting. There is also a capability in payroll/payroll settings for administrators to update employee information per specific state-compliant rules.
In my previous role using Ceridian Dayforce, we used Ceridian Dayforce for Recruiting, Performance, and Compensation. which really helped keep many HR processes within one system. We were able to recruit directly into Ceridian Dayforce. Then with the Performance & Compensation modules, we were able to conduct our performance reviews and save scores to be able to use them in our merit compensation cycles shortly after. No more spreadsheets tracking performance review scores and potential increase amounts! Even in situations where data has to be managed and manipulated externally, Dayforce has very good import capabilities to store that data within the system.
My only experience with HRIS systems is Ceridian Dayforce.
Do you think Dayforce delivers good value for the price?
Yes
Are you happy with Dayforce's feature set?
Yes
Did Dayforce live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dayforce go as expected?
I wasn't involved with the implementation phase
Would you buy Dayforce again?
Yes