Overall Satisfaction with Chartbeat
We use Chartbeat at WKMG to track user engagement on stories on ClickOrlando.com, test headlines on the homepage, and make decisions on website arrangements.
- Headline AB testing: To improve our headline writing.
- User engagement: To determine what stories we should promote.
- More data on user engagement: More details on where they are finding our stories/links.
- Positive: Helping to determine what needs a different headline.
It helps us determine what types of stories we should pursue in the future.
When something does well via Chartbeat, we can use that information to assign stories.
When something does well via Chartbeat, we can use that information to assign stories. Or, we can decide if we follow up on a story.
I really haven't used anything else quite like Chartbeat. Google Analytics might compare but it is very different.
Do you think Chartbeat delivers good value for the price?
Not sure
Are you happy with Chartbeat's feature set?
Yes
Did Chartbeat live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Chartbeat go as expected?
I wasn't involved with the implementation phase
Would you buy Chartbeat again?
Yes