Overall Satisfaction with Dialpad Ai Voice
Dialpad is great. Dialpad is amazing and the integrations with other software make it the best VOIP system for my firm. I love how this software allows me to transfer from my computer to my mobile phone seamlessly. Sometimes the calls drop when transferring from data to cellular on active calls.
- Transcribing the calls
- Providing Accurate call logs
- Easy to use
- Providing accurate transcripts
- No Auto-Answer option available
- Call Timer shows inaccurate timings
- AI generated transcripts on the calls helps making note of the information provided by the caller.
- It could have helped a lot if there was an Auto-answer option.
- Clunky Call Drops and Connectivity Issues
Dialpad Ai Contact Center gives you everything you need in a single communications platform. This is one big difference between Dialpad and Zoiper—beyond voice calls, you also get video calling and team messaging along with essential contact center features like IVR routing and a sales dialer. The connection isn't always the greatest and there seems to be some lag time when speaking.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes