Overall Satisfaction with Gong
Gong is the best sales coaching tool I have used in my 20-plus-year sales career. It is especially helpful because we are in a 100% remote world. Pre-pandemic, while in the office, you would hear the one-sided conversations of your peers and would certainly take away best practices, but with Gong, you get to hear both sides of the conversation, which is really impactful and a great way for a sales rep to improve. Also, the ability to listen to yourself is a great way to improve your selling skills. Finally, as a sales manager, I can really gauge how a rep is doing by dissecting and picking apart a call, providing feedback, and setting the focus areas for future calls. It is an amazing tool to help drive sales rep improvement.
- Call recordings
- Call breakdowns
- Ability to listen anywhere or anytime
- Huge help with coaching new and more tenured Reps.
- Great way for Reps to coach themselves by listening to their own calls and their peers' calls.
- Best sales coaching tool I have used in my 20 plus year sales management career.
We use it primarily to coach one call or two to three call closes, our business is very transactional.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes