Overall Satisfaction with GoTo Resolve
We us Resolve for Help Desk, end user support, inventory, and end point protection. This product allowed us to combine several other products into one solution. We are also involved in the beta program to test new features.
- Remote support
- Help desk ticketing
- End point protection
- More inventory features
- Better Windows patching
- End point protection for servers
- Tool consolidation cost savings
- Less time to support with one interface.
- Mobile support when away from the office.
Easier to support all of users from a single point. Quicker response times to fix issues.
Very similar products but at a cheaper price point.
Do you think GoTo Resolve delivers good value for the price?
Yes
Are you happy with GoTo Resolve's feature set?
Yes
Did GoTo Resolve live up to sales and marketing promises?
Yes
Did implementation of GoTo Resolve go as expected?
Yes
Would you buy GoTo Resolve again?
Yes