Guru makes work easy!
May 16, 2024

Guru makes work easy!

Didi Newman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

I use Guru to find information quickly so I can assist members quickly. It has everything organized in a way that allows me to find what I need in different areas or departments. That way I can answer a member's question efficiently and effectively. I can also use this to help formulate ways to translate information so I know the members will understand it.
  • Organization
  • Ease of use
  • Implementation of data
  • Have a AI system to ask questions for quicker use
  • Allow different ways to save specific information and not bulk
  • Positive impact for saving time
  • For finding correct information quickly
  • For ease of use for employees
I prefer Guru to Confluence due to the way it is set up. Confluence is set up more in a data way with numbers and it can be confusing at times. It can also be a hassle to navigate when you have so many numbers in front of letters and not are experienced with coding. I like that Guru allows me to just see the names and exact information I need to find.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Guru would be amazing for something like a customer service or help desk role. Someone who may work in a fast-paced environment needs to be able to find their information quickly. I can see an IT desk for a company is very beneficial in using this system for the organization of data and ease of use to assist members.