Overall Satisfaction with Guru
I use Guru to find information quickly so I can assist members quickly. It has everything organized in a way that allows me to find what I need in different areas or departments. That way I can answer a member's question efficiently and effectively. I can also use this to help formulate ways to translate information so I know the members will understand it.
- Organization
- Ease of use
- Implementation of data
- Have a AI system to ask questions for quicker use
- Allow different ways to save specific information and not bulk
- Positive impact for saving time
- For finding correct information quickly
- For ease of use for employees
I prefer Guru to Confluence due to the way it is set up. Confluence is set up more in a data way with numbers and it can be confusing at times. It can also be a hassle to navigate when you have so many numbers in front of letters and not are experienced with coding. I like that Guru allows me to just see the names and exact information I need to find.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
Yes
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes