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Hotjar, the best tool for heatmaps
July 14, 2022

Hotjar, the best tool for heatmaps

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

We use it to understand how users behave within a wireframe/mockup. The service provides a Heatmap: it allows to see what captures users' attention. It allows observing movements, u-turns, and rage clicks. But most importantly it gives us back Feedback so that we can hear what users actually think about each of our pages.
  • Provide heatmaps
  • Provide recordings of the sessions
  • Provide feedback from users
  • More user friendly heatmaps
  • Longer lasting heatmaps
  • Incomplete tracking
  • Seeing heatmaps
  • See recording of how users interact
  • Provide feedback from users
  • easier a/b testing
  • integration with other apps
  • better workflow
The fact that it has a trial period in which you can fully try each feature of the platform. The fact that is very intuitive for us to understand each feedback given by the users and to interpret how they move and what they observe on the pages we need to test.

Do you think Hotjar delivers good value for the price?

Yes

Are you happy with Hotjar's feature set?

Yes

Did Hotjar live up to sales and marketing promises?

Yes

Did implementation of Hotjar go as expected?

Yes

Would you buy Hotjar again?

Yes

Combining polls and heatmaps with a/b testing tools allows me to pick apart exactly why a specific optimization on a page is working and understand any consequences of a user experiencing a new change compared to a user who did not. We run many different campaigns and often like to experiment with A/B tests to ensure that we are doing everything we can to optimize our conversions. By using Hotjar, we are able to get insights that we simply cannot get elsewhere