Great DXP for B2B and B2C organizations!
July 07, 2023
Great DXP for B2B and B2C organizations!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jahia Digital Experience Platform
We have implemented Jahia for our clients to enable them to provide compelling content experiences for their customers. Both our B2B and B2C clients have benefited from the options to personalize user experience. Key needs have included a DXP that could handle large amounts of content and support a smarter structure that adapts to the user. We have also used the platform to support complex MyAccount and self-service models in B2B portals.
- Personalization with complex use cases
- Creating a seamless UI for multiple disparate backend systems
- Easy to organize and link content
- Great customer support before and after the sale
- Missing items in platform documentation: overall it is great but a few things are missing
- As a company that does platform selection, we track how well our clients think the platforms we recommend are a good fit. At least 85% of the clients we have shown Jahia have felt like they were a good to great fit for requirements.
- Of the companies we have implemented Jahia for, 100% are satisfied with the platform and are engaging in ongoing enhancements.
- Clients who selected Jahia reported having all of the features they needed at significant savings over other DXPs.
Jahia goes head-to-head with other leading DXP platforms. We found it had the features our customers prioritized without overcomplicated interfaces and implementations. We work with clients who have built out other DXPs in ways that are cumbersome and even painful to maintain because they picked a bad implementation partner. Jahia has been refreshing for our clients and our developers enjoy working on the platform.
Do you think Jahia Digital Experience Platform delivers good value for the price?
Yes
Are you happy with Jahia Digital Experience Platform's feature set?
Yes
Did Jahia Digital Experience Platform live up to sales and marketing promises?
Yes
Did implementation of Jahia Digital Experience Platform go as expected?
Yes
Would you buy Jahia Digital Experience Platform again?
Yes