Overall Satisfaction with monday.com
We use monday.com across our entire business to keep track of work deliverables in a coordinated, ordered and accountable fashion. Since our organisation adheres to the ISO 31000 risk management framework, we get to break down objectives in monday.com into specific, measurable, attainable, relevant and timebound sub-objectives. In this way monday.com facilitates our creation and maintenance of value. Without monday.com, or using alternative products (with one competitor product excepted), we would deliver less value and deliver slower.
- Allows for customisation in terms of our risk management framework
- Outlines outstanding work under "My Work"
- Allows for notification of colleagues in an clean and smooth way.
- The billing model is awful for small businesses! monday.com makes you feel like they are doing you a favour. You literally pay for seats you don't use. The billing model should be a per seat model!
- There are too many addons from monday.com and 3rd party vendors that you have to pay for. The value of those addons is debatable are often rebuildable outside of monday.com in a single use spreadsheet (which pay monthly for an addon that you only need to use once in a while?) or organisations are already using something else in their tech stack for that addon.
- Time savings
- Coordinated delivery
We have few issues here though some advanced features need better usability. They are almost always in the addon space where various addons do not support all the use cases that are relevant to an organisation. E.g. Time tracking addons are not easily translatable into customisable reporting - you take what you get out of the box.
- Asana, Jira Work Management, ClickUp, Jotform, Zoho CRM, Google Sheets, Google Forms, Google Drive and DocHub
I'd put monday.com and Asana on par, then ClickUp and lastly Jira. Jira would be more appropriate for exclusively technology engineering teams. Jotform offers better choices for forms use cases especially ones with complexity. Zoho makes more sense when you have the full suite, but you should still prefer monday.com or Asana for productivity management. Of course, Google Workspace is the bedrock of organisational productivity and Sheets/Forms/Drive are the goto for once off monday.com addon equivalents, and DocHub for signature management and signed document vaulting.
Do you think monday.com delivers good value for the price?
No
Are you happy with monday.com's feature set?
No
Did monday.com live up to sales and marketing promises?
No
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes