User-Friendly & Easy to Work With
November 18, 2023
User-Friendly & Easy to Work With
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with RUN Powered by ADP®
I really like the website & having a single portal where I can manage multiple aspects of our business. The snapshots on the homepage are helpful & efficient. ADP Workforce makes the onboarding process much easier, and I love that the employees can have their own log-in and the ability to make certain changes and access their pay stubs and information, etc. We also have our Workers' Comp through ADP and the process of creating my own COIs has been super quick & easy...saving me a ton of time. I also have found the Customer Service, especially the chat option, to be super helpful.
- Easy onboarding process for new employees
- Ability to get help when needed
- User friendly website
- Some difficulty/confusion with the 401K changes not being able to be made on the ADP website
- Sometimes wait is long to connect with a Customer Service Rep
- We have saved money using ADP over our previous payroll provider
- Having the ability to use ADP for our Workers' Comp has been a time saver and streamlined our process
- Customer Service reps have been very helpful.
This is very helpful for employees to have access to their Paystubs and Payroll info without having to bother us to retrieve info for them.
Do you think RUN Powered by ADP® delivers good value for the price?
Yes
Are you happy with RUN Powered by ADP®'s feature set?
Yes
Did RUN Powered by ADP® live up to sales and marketing promises?
Yes
Did implementation of RUN Powered by ADP® go as expected?
Yes
Would you buy RUN Powered by ADP® again?
Yes