Overall Satisfaction with ServiceNow Now Platform
The main reasons we decided to implement ServiceNow were the lack of proper distribution, tracking, reporting, and overall visibility of IT workload which on the other hand was making it difficult for us to make data-driven strategic decisions related to prioritization, and capacity planning, and recruiting.
- tracking
- Self-Service/Request Fulfillment
- Collaboration
- Slow Loading times
- Initial setup
- Asset management
- Breadth of services
Do you think ServiceNow Now Platform delivers good value for the price?
Not sure
Are you happy with ServiceNow Now Platform's feature set?
No
Did ServiceNow Now Platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ServiceNow Now Platform go as expected?
I wasn't involved with the implementation phase
Would you buy ServiceNow Now Platform again?
No