Overall Satisfaction with Slack
Slack is used in smaller groups within departments. It helps to address the lack of communication after work or when we are out of the office. We use it to organize and advertise meetings and share information about news that might be of the group´s interest. In addition, it is very useful when it comes to asking a question to specific members of the group.
- The structure in channels allows us to keep conversations organized
- The easy integration with bots. This is very useful for us when someone updates a repository.
- It is a very intuitive tool.
- Sometimes we experience some connection issues
- Notifications across devices are sometimes missing
- The search function can be improved, especially when we are trying to recover an old conversation
- Save time due to the notification tool which lets me know when someone is updating something
- Save time on catching up on specific tasks because of the organization in channels
- The negative impact I have experienced is when I try to search files that were shared some time ago and I could not find them
The only tool I have used for the same purpose is email (Outlook). Slack is much better for management of users because it organizes the conversations in channels, helping to catch up with different tasks in small groups or even to organize meetings with a large number of people. It is an efficient tool to have parallel discussions.