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Slack

Slack

Starting at $0 per month per user
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Overview

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (408)
    9.7
    97%
  • Mobile Access (385)
    9.2
    92%
  • Discussions (395)
    9.2
    92%
  • Notifications (404)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud

Pro

$7.25*

Cloud
per month per user

Business+

$12.50*

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.1
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Product Details

What is Slack?

Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.

The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.

Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.

Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.

Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).

Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.

Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.

Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.


Slack Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Additional Features

  • Supported: Audio Conferencing
  • Supported: Video Conferencing
  • Supported: Sales Enablement
  • Supported: Unified Communications as a Service
  • Supported: Meeting Management
  • Supported: Encrypted Communications

Slack Integrations

Slack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The company has raised $340M in funding and boasts 800k users.

Slack starts at $0.

Microsoft Teams, Google Chat, and Discord are common alternatives for Slack.

Reviewers rate Chat highest, with a score of 9.7.

The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8217)

Attribute Ratings

Reviews

(1-25 of 408)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack is pivotal in our company's communication ecosystem. It's the go-to platform for inter-team dialogues, cross-departmental collaborations, and one-on-one exchanges. Given our remote-first policy, Slack serves as our virtual office, enabling interaction regardless of geographical boundaries, and promoting a well-connected and productive work environment, across many different time zones and teams.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Slack every minute of every day for instant communication and collaboration with colleagues and teammates! Slack has revolutionized the way in which I run my book of business and work with the broader organization. It's integrations with systems, such as Google, Workday, WorkRamp, etc, also allows me to stay in communication with my calendar, training requirements, and general business activities in a way that was never possible before Slack.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack is the official tool that my whole company uses for messages. It's used daily for all the communications and between all the teams. Before Slack, the company used to have Telegram, which was also used for personal matters. With Slack, the employees were able to separate their personal and professional lives and get more work-life balance. It's the fourth company that I work in that uses Slack, and for me, it's the best system to make communication faster and easier. Not only direct messages with specific people, but the channels are also very useful for internal communication, warnings, and notices for the entire company.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a remote team and we have clients across the globe and Slack plays a very crucial role in establishing the communications internally and with our clients.

We use Slack for ad-hoc communications, we huddle atleast 3-4 times in a day for quicker and detailed meetings. Slack has been very helpful in the last 3 years of my remote work life in maintaining the communications flowing. I use notes feature a lot to save important information accessible to everyone in the channel.
Meet Dhruv | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use slack for communication with my teammates as well as to notify team about the website down alert triggered through datadog and alert via slack channel. The notification system is very good according to me as in it automatic mutes the notification during sleep hours so it maintains the work life balance.
Score 9 out of 10
Vetted Review
Verified User
Internal communication between the teams seems to be cumbersome previously as we were relayed on the old legacy chat communication model from the google product and doesn't help us any way in terms of the feature and lead to manual intervention a lot. Our management felt it would be great if we have an all in one solution to resolved different issues so they cam across this special tool that helps us making the collaboration easier and communication between the teams made easy with this there by reducing effort and time. We use Slack for our every day communication and any major incidents like war room that connect people from different space to join and collaborate about the issue in a real-time manner
Score 10 out of 10
Vetted Review
Verified User
We use Slack and an internal project communication tool for software development. It is also very hand to attach files, links and also integrate with third party software's like jira with Slack. The software is flawless and helps us in smoothly carrying out our day-to-day project management, monitoring, team communication, and tracking activities. Multiple projects can be tracked and managed in Slack simultaneously.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Slack for internal organizational communication. We have also connected several apps to Slack: 1) CRM to Slack to inform us in specific channels about the deals that we have WON or LOST, 2) Bonusly to inform members when they receive a shoutout from other colleagues in the Organization 3) Google Calendar to automatically update status in Slack when someone is in meetings 4) Lucidchart to share workflow diagrams and 5) Clari to share recordings of calls.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Slack everyday. it is the primary tool for communication and collaboration between all my team members and the entire organisation. Slack is the most essential tool to get my job done. It helps me connect with anyone in the organisation. I also get alerts on Slack such as when files have been shared with me, calendar alerts, and alerts where Slack had been integrated with internal tools.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a project manager at university, the Slack is very helpful in terms of accessibility and communication with other team members, students, faculty, sharing information is much faster and more organized as it offers different features for communication such as voice recordings, threads, different chatrooms and etc. it really enhances communication
Score 9 out of 10
Vetted Review
Verified User
As an administrative assistant, it is very crucial to communicate with my teammates daily and receive the answers quickly. Slack is very helpful in this matter, because it has the features to have different channels and have them with different themes. option of the voice recording is quite helpful, as it simplifies the information sharing.
Muhammad Rohan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am using Slack for my daily professional communications and integrations with my apps like Google Docs and Loom Video. I like how it can make channels for each project/task and you can discuss all the details of that specific topic there. I also like the integration of my Project Management software "Trello", because it can tell me about the updates happening in Trello and I can update that cards back by staying in Slack.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire team is remote. We are a growing franchise with over 60 locations. Our corporate team and all of our growing locations use the platform. Slack makes it feel like we are all in one big office sitting at the table together. We use it for announcements, quick huddles, daily communication, reminders, canvasses, i think we use it for everything under the umbrella of communication.
March 13, 2024

Slack easy and useful

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Slack with channel to set specific scope discussions on products, teams and direct chat communications among the employees. It is easy to use and useful to create public and or private channel among colleagues or with customers.
The use of huddle for a voice call and video sharing is very useful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Slack to communicate in our team and as a business at large. The product allows us to easily communicate and share ideas, files and documents. We can easily jump into huddles to audio or video call with each other. We use it all day every day, it is very smooth and seamless.
March 11, 2024

Game Changer

Score 8 out of 10
Vetted Review
Verified User
I wanted to share my positive experience with implementing Slack at work. It has truly been a game-changer for our inter-office communications. Slack has proven to be an excellent tool for connecting with the rest of the team. I find it incredibly user-friendly and efficient, making work easier and more productive. My overall experience with Slack has been fantastic. The platform is intuitive, making team communication seamless and enjoyable. I appreciate how Slack simplifies communication, keeps everything organized, and ensures everyone stays connected. It has become our go-to tool for fostering smooth and enjoyable teamwork. The only problems ( not really problems ) was the initial setup and internal onboarding.
March 09, 2024

Usability of Slack.

Score 9 out of 10
Vetted Review
Verified User
Communicating and reaching out to Teams and sharing information with everyone. Also, using this to track and find information is really helpful for me as a subject matter expert. This can also help us cascade important reports and announcements. It also helps us to communicate with each other and to support my colleagues.
Lieven Oosterlinck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Such a great tool for company communications. Easy to keep overview of everything thats happening, easy to collaborate on projects while working from home.

Slack allows you to create channels for departments and topucs and giving everyone granular access. It's even possible to workw ith externals by giving them guest access to specific channels, or to collaborate with different Sack teams outside of your organisation, simply by linking channels.
Adib Bamieh 🇵🇸 | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're a portfolio business similar to an agency model. Slack Connect allows us to bring our portfolio companies into dedicated channels and manage communication and access for our suppliers as well. I'm not sure we could thrive without it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Slack almost entirely for internal and some client communication. These days, we use it more than we use email. It makes communication swift, simple, and organized. The search feature and thread capability are especially helpful for me. The thread feature helps ensure that people can have eyes on each other's conversations in case there's something that would be relevant to them, but it also keeps the chat from getting too busy.

We have numerous different channels for different functions at the company (marketing, creative, sales, general chat, random). It's a great way to connect with people in other departments, which can be particularly nice in an entirely remote company.
March 04, 2024

Near perfection

Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a remote company, Slack is our central hub for communication, where we collaborate on tasks and projects as well as day to day work.

We call each other through Slack, share updates in main channels and use the group chat functionality to ensure we're all on the same page as to where we are on a day-to-day basis.

In short, Slack allows us to function as a remote company in the same way we would in an office.
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