Overall Satisfaction with Spiff
Track my commission. We sell commercial HVAC/R equipment. Due to supply line interruptions, it is difficult to keep up with your daily/weekly/monthly sales and bonus. We use this software to help manage that task. It is difficult to track your pay and work your clients at the same time.
- Graphics
- Date
- Availability
- Design
- Ease of use
- Needs to update numerous times throughout the day. Only updates once daily.
- Need more data
- Main issue is no live tracking of your sales numbers.
- Increased commission payout
- Better tracking
- Forecasting
- Has helped my mental health to see early on that I am on track or ahead of where I need to be to hit my quarterly numbers
I can plan purchases better as see I see what I am earning. It greatly helps my mental health to see what I am doing on a daily basis in relation to my bonus. It takes the guesswork out of my sales numbers every day and thus I can plan way ahead for things.
We have no experience w/other vendors. I am very happy with Spiff except the live tracking. That is is by far what is needed, I like to keep track of things by the minute, you only update once in the morning.
Do you think Salesforce Spiff delivers good value for the price?
Yes
Are you happy with Salesforce Spiff's feature set?
Yes
Did Salesforce Spiff live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Salesforce Spiff go as expected?
I wasn't involved with the implementation phase
Would you buy Salesforce Spiff again?
Yes
Salesforce Spiff Feature Ratings
Using Spiff
3000 - I believe only certain sales departments use it. We signed up for it a year or so ago and nobody really talks about it oddly. I only know myself and one other person that uses it daily. I was not involved in the implementation of this program so I am not aware of other users. I belive all the ISR teams use it now.
1 - Not sure, I know we have one person that I can reach out to, but the few times I have asked questions, like using the app on Mobile, she had no clue.
- Track bonus
- Track commissions
- Track daily/yearly sales
- Keep myself on track thru the Qtr
- None that I know off, I just check it in the mornings
- Push it out to more sales groups
Evaluating Spiff and Competitors
Not Sure
- Other
Not involved in the purchase process
Not involved
Spiff Implementation
Spiff Training
- No Training
Yes, it is well with the range of learning for any office/data tyep worker
Spiff Support
Pros | Cons |
---|---|
None | None |
Not involved in purchasing
Using Spiff
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Convenient Familiar | None |
- The initial load page, it has all the numbers I need and for the test for the Qtr's
Yes, but I don't use it