Hits & Misses in WFR.
July 08, 2023
Hits & Misses in WFR.
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Ready
WFR was included as a time-keeping solution when we purchased the UKG Pro HCM suite of products. We were seeking the Scheduler function.
- Timesheet Counters.
- Advance scheduler automation.
- Payroll Interface to UKG Payroll.
- UKG Pro HR records do not sync into UKG WFR- WFR defaults total annualized hours to 2080 versus the scheduled hours in UKG; part-time hours and salaries are not housed in WFR correctly. The Standard Accrued Liability report does not calculate properly for part-time employees.
- Workload template & refreshing Schedule template-Adding new shifts to the workload template cannot be refreshed in the Schedule Template. All shifts are re-imported. To correct each shift in each template needs to be manually deleted.
- Accruals Reset: Terminated employee's accrual balances are retained in WFR indefinitely. Re-hires in UKG Pro require a manual re-hire process in WFR to clear out old balances.
- Due to issues within WFR, we are debating moving over to Dimensions.
Do you think UKG Ready delivers good value for the price?
No
Are you happy with UKG Ready's feature set?
No
Did UKG Ready live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UKG Ready go as expected?
No
Would you buy UKG Ready again?
No