UKG Has Lots of Features, but that means there's lots to learn
October 20, 2023
UKG Has Lots of Features, but that means there's lots to learn
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Ready
We use UKG Ready for time, payroll, and HR. We have both direct hire and contract employees, who are full-time and part-time, and manage their time with UKG Ready. We do payroll for direct hires with UKG and manage state and local taxes in over 20 states with UKG. We just competed our first Open Enrollment for benefits with UKG.
- Reporting for complicated timecard management
- Flexible payroll processing
- Easy, one-stop source of employee HR/benefits information
- System is very complicated, which is a plus because it can handle almost any situation but difficult to learn
- There are often several ways to complete a task and it isn't always clear the most efficient route to follow
- Reporting can be clumsy to customize
- UKG Ready has reduced the amount of time we spend preparing payroll
- UKG Ready tax documentation has been very good and simplified that aspect of our work
- Self-service possibilities has reduced workload on HR
We recently implemented our first Open Enrollment for benefits. THe support from the UKG customer service in setting up the benefit plans and profiles for various employee groups was very good. We are still working on getting the EDI feeds correct.
Do you think UKG Ready delivers good value for the price?
Yes
Are you happy with UKG Ready's feature set?
Yes
Did UKG Ready live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UKG Ready go as expected?
No
Would you buy UKG Ready again?
Yes