WebPT Review from a Team Lead
March 31, 2024
WebPT Review from a Team Lead
Score 6 out of 10
Vetted Review
Verified User
Modules Used
- Patient Relationship Management
- Home Exercise Program
- Digital Patient Intake
- Electronic Benefit Verification
- Billing Software
- Analytics
- EMR
Overall Satisfaction with WebPT
EMR, Billing, NPS, statistics and reports
- Alert and flag insurance specific billing requirements
- Customizable templates
- Allowing patient information filled out online to carryover into patient documentation
- Seems to go down or slow down to a crawl at the most inconvenient times.
- Not being able to work out a way for us to collect a supply fee from a patient and apply it to their case without it going into their insurance.
- Not really that user friendly at getting the data we want easily in the reports/analytics
- Patient satisfaction
- Increased clean claims rate reducing need for personnel to rework them
- Improved cash flow
Improved consistency of our cash flow
Yes, from the initial text for online registration to the periodic emails during and post treatment keeps our patients engaged and improved in their satisfaction.
Do you think WebPT delivers good value for the price?
Not sure
Are you happy with WebPT's feature set?
Yes
Did WebPT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of WebPT go as expected?
Yes
Would you buy WebPT again?
No