TrustRadius

11:11 Hosted Private Cloud vs. Avaya Enterprise Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
11:11 Hosted Private Cloud
Score 9.0 out of 10
N/A
11:11 Hosted Private Cloud was designed to achieve the benefits of 11:11 Public Cloud, including scale and efficiency. However, its secure, single-tenant model also ensures that resources are ready for maximum performance, and can be individualized to meet cost requirements. 11:11’s private cloud offering features pre-built configurations, but solutions can be tailored to meet unique needs.N/A
Avaya Enterprise Cloud
Score 7.4 out of 10
Enterprise companies (1,001+ employees)
Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling.N/A
Pricing
11:11 Hosted Private CloudAvaya Enterprise Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
11:11 Hosted Private CloudAvaya Enterprise Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
User Ratings
11:11 Hosted Private CloudAvaya Enterprise Cloud
Likelihood to Recommend
-
(0 ratings)
8.6
(2 ratings)
User Testimonials
11:11 Hosted Private CloudAvaya Enterprise Cloud
Likelihood to Recommend
11:11 Systems
No answers on this topic
Avaya
With the Avaya tools and help of the support team we can implement mini applications to meet our staff needs quickly and efficiently
Verified User
Anonymous
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Pros
11:11 Systems
No answers on this topic
Avaya
  • Seamless WFH connectivity
  • New interface and ease of working for agents
  • CX improvement
Sajal Haldar | TrustRadius Reviewer
Sajal Haldar
Practice Delivery Leader
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Cons
11:11 Systems
No answers on this topic
Avaya
  • the Admin Portal needs to be improved to be much more robust
  • Support Teams need to understand the difference between on premise and in the cloud applications
Verified User
Anonymous
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Alternatives Considered
11:11 Systems
No answers on this topic
Avaya
Avaya Enterprise Cloud had the ability to give us a hosted private cloud over Genesys.
Sajal Haldar | TrustRadius Reviewer
Sajal Haldar
Practice Delivery Leader
Read full review
Return on Investment
11:11 Systems
No answers on this topic
Avaya
  • when I retire my supervisor will not need to replace me
  • no more time spent on certificates and upgrades
Verified User
Anonymous
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ScreenShots