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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    17hats

    Score10 out of 10
    N/A17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.

    $45

    per month

    SpiceCRM

    N/AN/ASpiceCRM is an open source, customizable CRM from the company of the same name headquartered in Bratislava. SpiceCRM is available with Out of the Box CRM functionality (account management, contact management, lead management, and pipeline management). The most basic version is hosted and operated by SpiceCRM as a cloud service. SpiceCRM can also be deployed on-premise, and integrated with other business systems (e.g. ERP) already in place.

    $0

    Pricing
    17hatsSpiceCRM
    Editions & Modules
    Starting Price
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    17hatsSpiceCRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    17hatsSpiceCRM
    Sales Force Automation
    Comparison of Sales Force Automation features of 17hats and SpiceCRM
    Feature
    17hats
    9.5
    2 Ratings
    19% above category average
    SpiceCRM
    -
    Ratings
    Customer data management / contact management10.02 Ratings00 Ratings
    Workflow management10.02 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings00 Ratings
    Contract management10.02 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 17hats and SpiceCRM
    Feature
    17hats
    8.0
    1 Ratings
    4% above category average
    SpiceCRM
    -
    Ratings
    Case management8.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 17hats and SpiceCRM
    Feature
    17hats
    8.0
    1 Ratings
    3% above category average
    SpiceCRM
    -
    Ratings
    Lead management8.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 17hats and SpiceCRM
    Feature
    17hats
    9.5
    2 Ratings
    21% above category average
    SpiceCRM
    -
    Ratings
    Task management9.01 Ratings00 Ratings
    Billing and invoicing management10.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of 17hats and SpiceCRM
    Feature
    17hats
    10.0
    2 Ratings
    27% above category average
    SpiceCRM
    -
    Ratings
    Custom fields9.92 Ratings00 Ratings
    Custom objects10.01 Ratings00 Ratings
    Security
    Comparison of Security features of 17hats and SpiceCRM
    Feature
    17hats
    9.5
    1 Ratings
    12% above category average
    SpiceCRM
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 17hats and SpiceCRM
    Feature
    17hats
    8.0
    1 Ratings
    6% above category average
    SpiceCRM
    -
    Ratings
    Marketing automation8.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of 17hats and SpiceCRM
    Feature
    17hats
    8.0
    1 Ratings
    5% above category average
    SpiceCRM
    -
    Ratings
    Mobile access8.01 Ratings00 Ratings
    Best Alternatives
    17hatsSpiceCRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    17hatsSpiceCRM
    Likelihood to Recommend
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    17hatsSpiceCRM
    Likelihood to Recommend
    17hats
    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Incentivized
    Read full review
    SpiceCRM
    No answers on this topic
    Pros
    17hats
    • Invoicing
    • Creating online questionnaire
    Incentivized
    Read full review
    SpiceCRM
    No answers on this topic
    Cons
    17hats
    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Incentivized
    Read full review
    SpiceCRM
    No answers on this topic
    Usability
    17hats
    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Incentivized
    Read full review
    SpiceCRM
    No answers on this topic
    Support Rating
    17hats
    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Incentivized
    Read full review
    SpiceCRM
    No answers on this topic
    Return on Investment
    17hats
    • ROI - Saves me time on creating invoices and questionnaires.
    Incentivized
    Read full review
    SpiceCRM
    No answers on this topic
    ScreenShots