3CLogic

3CLogic

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
3CLogic	Score10 out of 10	N/A	3CLogic supports customer and employee experiences with its Cloud Contact Center and Voice AI capabilities purpose-built to enhance CRM and Customer Service Management platforms.	N/A

Pricing

3CLogic

No answers on this topic

Pricing Offerings
3CLogic
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

No setup fee

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Features

3CLogic

Comparison of Contact Center Software features of 3CLogic
Feature	3CLogic 9.8 1 Ratings 15% above category average
Agent dashboard	8.01 Ratings
Validate callers	10.01 Ratings
Outbound response	10.01 Ratings
Call forwarding	10.01 Ratings
Click-to-call (CTC)	10.01 Ratings
Warm transfer	10.01 Ratings
Interactive voice response	10.01 Ratings
REST APIs	10.01 Ratings
Call tracking	10.01 Ratings
Multichannel integration	10.01 Ratings
CRM software integration	10.01 Ratings

Comparison of Workforce Optimization (WFO) features of 3CLogic
Feature	3CLogic 9.6 1 Ratings 14% above category average
Inbound call routing	10.01 Ratings
Omnichannel inbound routing	10.01 Ratings
Recording	10.01 Ratings
Quality management	10.01 Ratings
Call analytics	8.01 Ratings
Historical reporting	10.01 Ratings
Live reporting	9.01 Ratings
Customer surveys	10.01 Ratings
Customer interaction analytics	9.01 Ratings

Best Alternatives
	3CLogic
Small Businesses	Zendesk Talk Score8.5 out of 10
Medium-sized Companies	Genesys Multicloud CX (discontinued) Score8 out of 10
Enterprises	Bright Pattern Contact Center Score8.4 out of 10
All Alternatives	View all alternatives

User Testimonials
	3CLogic
Likelihood to Recommend	3CLogic.com 3C has allowed us to implement new clients quickly and efficiently with IVR's that are easy to maintain and support. The Global Support Desk is always just a call away should any issues arise Dienne Giuliano Project Manager Read full review
Pros	3CLogic.com Solid and Stable Telephony Product Innovation and ability to design solutions for complex use cases Support is always immediate Dienne Giuliano Project Manager Read full review
Cons	3CLogic.com Dashboards on Portal could use improvement Some reporting features on Portal Dienne Giuliano Project Manager Read full review
Usability	3CLogic.com 3C is very easy to use Dienne Giuliano Project Manager Read full review
Return on Investment	3CLogic.com Allows us to scale AI offerings that will help to reduce calls Potentially reduce headcount as a result of innovations they've developed for us Dienne Giuliano Project Manager Read full review
ScreenShots	3CLogic Screenshots