8x8 Meet (discontinued) vs. Poly Studio Series

The only issue that I have faced so far is learning the program. Being a new admin with 8x8 X Series, you have a lot of questions and need help figuring stuff out. They have great customer service. Every page on the admin portal they have a chatbot. When you need help you can click on the chatbot and right away you are either directed to helpful documents or a customer service rep.

Great devices if you need to hold small conferences. If there is a need to hold a conference for several dozen people, I would recommend using older models.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The system allows our employees to work from home and continue to be connected to the phone system.
• Meetings are easy to join & establish.

• Connecting as an external USB device
• Component quality
• Convenience and ease of use

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Less wait time on Service calls.
• Admin view is rather complex.

• It is necessary to make a PoE interface on the video codec itself, for convenient connection of PoE tablet control (TC-8)
• Simplify the first launch of the device in terms of network (external DHCP required)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The cell phone app, 8x8 work, is great and allows users not to be tied to their desks
• Moves calls to other line if unanswered.

• The devices showed good performance; there are no complaints about reliability
• The devices allow you to save several thousand dollars a year on renting the necessary equipment

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info