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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aaniie Care

    Score9.7 out of 10
    N/AAaniie Care is a cloud-based (SaaS) platform for home care providers. With automation, connected technologies, and proactive analytics, Aaniie Care helps providers produce better patient outcomes and simplify back-office functions. Features include dynamic scheduling, a mobile point-of-care app, CRM, and a hiring platform with automated applicant engagement, caregiver retention toolset, marketing automation, EVV, custom forms, patient and family portals, predictive analytics, automated…

    $195

    per month

    AlayaCare

    Score8.4 out of 10
    N/AAlayaCare’s platform offers a solution to manage the client lifecycle in an integrated cloud-based system. The AlayaCare platform is for home and community care organizations. AlayaCare was founded in 2014, and is headquartered in Montreal.N/A
    Pricing
    Aaniie CareAlayaCare
    Editions & Modules
    All-inclusive
    starting at $195
    per month Up to 20 Clients at Signing
    All-inclusive Pro
    Starting at $13
    per month per client (for 21 or more clients at signing)
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    Aaniie CareAlayaCare
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Aaniie CareAlayaCare
    Likelihood to Recommend
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    2.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    2.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Aaniie CareAlayaCare
    Likelihood to Recommend
    Aaniie
    I am not able to think of a scenario where Smartcare Software is less appropriate. All the scenarios that we use it for are appropriate and well-suited. We are very pleased with its user-friendliness, functionality and versatility and it allows us to function better and more efficiently than we would without it
    Incentivized
    Read full review
    AlayaCare, Inc
    Working in rural NH, AlayaCare is essentially useless in my opinion. It's not a true app and requires communication with the web site in my opinion. Using the option of downloading data is hit or miss as to whether the data will actually sync back to the servers in my opinion. It also won't show you new visits unless you manually refresh the download I've found. I believe there are no option to send or display alerts if your schedule changes. To summarize: Unless you are always in areas with excellent service, AlayaCare is useless and you would be better off manually logging your times using pen and paper I believe. I am often in areas where AlayaCare won't work, yet I can still text, make calls, or visit websites I'v found
    Incentivized
    Read full review
    Pros
    Aaniie
    • Scheduling
    • Communication
    • HR records
    • Client information and management
    • Notifications and alerts
    • Billing and invoicing
    Incentivized
    Read full review
    AlayaCare, Inc
    • Allows nurse to see their upcoming visits
    • Set unavailable days/times so that visit aren't scheduled.
    • Shows what services the patient needs
    Incentivized
    Read full review
    Cons
    Aaniie
    • Sometimes takes a long time to load
    • GPS not always accurate when recording clock-in location
    • Give us the option to show or hide client's phone number from caregiver shift reminder email
    • Provide the ability to tell when a message has been seen on the desktop version, just as we can in the app version
    • Update tutorials and training videos to keep up with the upgrades
    Incentivized
    Read full review
    AlayaCare, Inc
    • The IOS app appears to just be a front end for the web version which makes it ridiculously slow. Logging in, clocking in, or clocking out routinely takes 15+ seconds or longer if you don't have a strong cell connection. Doing a log in and then a clock in will take a full minute as communication with the server is so painfully slow.
    • The app doesn't know if it's logged in or logged out until you try to do something like clock into a call I've found. The app will look like its clocking you in and 15 seconds later you get an error and are taken to the log in screen. This results in missed clocks, inaccurate times, and endless frustration.
    • The app regularly loses the face id setting so you have to manually log in and enable face id again.
    • When you start the app, you have to manually start a log in, because it isn't smart enough to know whether it's logged in or not. Most apps will automatically identify if a login is needed and attempt to log you in via face id.
    • Using the offline data feature, the data often won't sync with main servers, resulting in lost clocks. New visits won't show up unless you manually download the data again.
    • The web app is not a responsive design and you lose fields and parts of your view based on your screen size. In 2022, responsive design should be part of any web site, especially those used by businesses.
    • There are no alert features on the app or web site. There should be options to sent a text or alert if your schedule is changed. Currently, the schedulers have to make a phone call or email the RN to let then know a change has been made. Obviously this is inefficient.
    • You can't look up a patient's future visits in the IOS app.
    • The IOS app is essentially unusable if you are on a LTE or have less than 3 bars on 5g
    • The login screen says "Log in or Log out" Just more evidence that the app doesn't know it's own status.
    • No setting to change the amount of time before you are logged out. This means you are almost always logged out of the app or website before you even finish a visit.
    Incentivized
    Read full review
    Likelihood to Renew
    Aaniie
    No answers on this topic
    AlayaCare, Inc
    AlayaCare is the single most frustrating and unreliable app I have ever used.
    Incentivized
    Read full review
    Usability
    Aaniie
    No answers on this topic
    AlayaCare, Inc
    The website is not a responsive design and does not adapt well to smaller screens or different zoom levels. The IOS app is slow and unreliable
    Incentivized
    Read full review
    Reliability and Availability
    Aaniie
    No answers on this topic
    AlayaCare, Inc
    The IOS app is almost unusable unless you have at least 3 bars of 5g cell reception
    Incentivized
    Read full review
    Performance
    Aaniie
    No answers on this topic
    AlayaCare, Inc
    Everything the IOS app does is painfully slow as the app doesn't do anything locally and has to communicate with its servers to execute any function
    Incentivized
    Read full review
    Alternatives Considered
    Aaniie
    There are a lot of software programs out there that do the same or similar things, but we chose Smartcare Software because it was good value for money. All the functionality it offers address the elements of our business that allow us to be more efficient. It is user friendly and the support is prompt and knowledgeable
    Incentivized
    Read full review
    AlayaCare, Inc
    No answers on this topic
    Return on Investment
    Aaniie
    • Time saved with pre-packaged reports
    • Real-time alerts/notifications that allow us to be proactive and not reactive
    • HR functions increase productivity and efficiency
    Incentivized
    Read full review
    AlayaCare, Inc
    • Clock in/out times in AlayaCare are not reliable due to the apps frequent inability to contact it's servers and it's inability to detect whether it's logged in or not.
    • Significant nursing hours are wasted waiting on the app to log in or change your clocking status.
    Incentivized
    Read full review
    ScreenShots

    Aaniie Care Screenshots

    Screenshot of access to case details on a mobile device with real-time access to schedules, care plans, route details, time tracking, and documentation.Screenshot of Aaniie's drag-and-drop scheduling, with color-coding and icon indicators that help identify shift issues all while real-time alerting on late and missed shifts.Screenshot of the software' advanced analytics & KPIs that reveal agency’s performance and visualizes trends, with customizable KPI dashboards.Screenshot of Caregiver Rewards, an embedded caregiver engagement system. It leverages gamification principles to make the job fun, to improve caregiver retention rates. Caregivers can use their points to redeem rewards, such as days off or gift cards.