Great value, no hassle!
October 30, 2023

Great value, no hassle!

Sola Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartcare Software

We use Smartcare Software for everything - scheduling, timesheets, shift notes, communication, etc. It is an integral part of our operations and addresses all aspects of it as it relates to our field and office staff
  • Scheduling
  • Communication
  • HR records
  • Client information and management
  • Notifications and alerts
  • Billing and invoicing
  • Sometimes takes a long time to load
  • GPS not always accurate when recording clock-in location
  • Give us the option to show or hide client's phone number from caregiver shift reminder email
  • Provide the ability to tell when a message has been seen on the desktop version, just as we can in the app version
  • Update tutorials and training videos to keep up with the upgrades
  • Scheduling
  • Accounting
  • HR
  • Messaging/communication
  • Time saved with pre-packaged reports
  • Real-time alerts/notifications that allow us to be proactive and not reactive
  • HR functions increase productivity and efficiency
There are a lot of software programs out there that do the same or similar things, but we chose Smartcare Software because it was good value for money. All the functionality it offers address the elements of our business that allow us to be more efficient. It is user friendly and the support is prompt and knowledgeable

Do you think Aaniie, formerly Smartcare Software delivers good value for the price?

Yes

Are you happy with Aaniie, formerly Smartcare Software's feature set?

Yes

Did Aaniie, formerly Smartcare Software live up to sales and marketing promises?

Yes

Did implementation of Aaniie, formerly Smartcare Software go as expected?

Yes

Would you buy Aaniie, formerly Smartcare Software again?

Yes

I am not able to think of a scenario where Smartcare Software is less appropriate. All the scenarios that we use it for are appropriate and well-suited. We are very pleased with its user-friendliness, functionality and versatility and it allows us to function better and more efficiently than we would without it