ABB Ability Solution Suite vs. DDMSPLUS

Of course this is the one of the best solution available in the market at present. When you have Multiple system in a plant then you need a powerful tool for Computation which Ability does it smoothly.

Incentivized

it seems to be able to handle multiple locations well. It has a good vpn connection. It makes working at home easy. The problem is it is still run on a dos system. They are removing it slowly, but not all aspects of DDMSPLUS are easy. In my experience, it is hard to get any types of reporting out of that system. For us, AP and payroll are impossible.

Incentivized

• Computation of data.
• Presentation to right person.
• Ability to perform critical task and sending to users.
• Multiple control system connectivity.

Incentivized

• Accounting
• Order taking.
• Credit card payments.

Incentivized

• May be for smaller PLCs this can't be implemented.
• Cost may an area ABB can look in to.
• Improvement in GUI

Incentivized

• it is based on a dos system so a new refresh would be nice
• better order entry and history lookup
• easier history lookup
• easier end of month
• an overall refresh

Incentivized

One of the best solutions in the market with a user-friendly system. This is very useful when the ABB system (Like we had 800xA) is there, new or existing; all the ABB systems can be integrated using this rather than going to a 3rd party vendor, which may have interface problems.

Incentivized

For the most part, it's very functional and very useful.

Incentivized

Good support in terms of quality and promptness. When we had problems with some of the commands not getting executed, their online support also provided a good solution to solve the problem. Even mission-critical task we were able to solve during this Pandemic time. The suggestion is to go for the online support 1st in the future, followed by a visit.

Incentivized

There are a few people that are perfect ratings, but if you dont get one of them it is a little difficult to move forwards. [...], [...], [...], [...], [...]. If you talk to one of them your problems will be solved very quickly. The other support agents im not as familiar with but, in my opinion, some are good

Incentivized

Better suited for the ABB System as Microsoft is a third party for ABB Control System.

Incentivized

• Positive is definitely ROI since manual intervention is minimized and the process is automated.
• Cost wise, ABB has been looked upon considering the small industry.
• Overall, a good solution for a large companies.

Incentivized

• Things like contracts under the master account only instead of having to carry them through to all departments would be a plus!

Incentivized