Great software.
January 24, 2025
Great software.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with DDMSPLUS
We use DDMSPLUS to run orders, do accounting, and handle warehouse inventory. We find it to be perfect and helpful, especially for orders. It works with our credit card software, so it's now automated.
Pros
- Accounting
- Order taking.
- Credit card payments.
Cons
- When setting up new accounts that have multiple departments and placing contracts under the account, you should only have to do the master account, and the contracts follow through.
- When setting up contacts under accounts for emails, you have to do each department,, and you have to close out and save before going to the following department, like you can do with adding credit cards.
- Things like contracts under the master account only instead of having to carry them through to all departments would be a plus!
Do you think DDMSPLUS delivers good value for the price?
Yes
Are you happy with DDMSPLUS's feature set?
Yes
Did DDMSPLUS live up to sales and marketing promises?
Yes
Did implementation of DDMSPLUS go as expected?
Yes
Would you buy DDMSPLUS again?
Yes
DDMSPLUS Feature Ratings
DDMSPLUS Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I dont think we did.. not sure
Yes - yes, solved asap
there was something freaky going on with the software and DDMS worked 24-7 to get it resolved
Using DDMSPLUS
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- order entry
- accounting
- warehouse management
- contacts having to be put in each department
- contracts also
Yes - perfect
Comments
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